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Customer reviews

Rating 4.8 out of 5 stars with 64710 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 64,709 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Just like previous generations dualshocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony started with a great design since PS1 dualshocks and ran with that golden outline still today. If you have used any previous reiterations of the dualshocks, then this version is all too familiar. Added bonus which is the touchpad and share button and still retains its slim design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I struggled to find a Playstation controller. Found this one! Works like it should.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it still using it works great no stock drift yet

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love this controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers the playstation series has ever had really, great design and grip!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    No Charging cable?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, never a fan of either Xbox or PS only including one controller with console, that being said. This is a first for me that the controller which is already high priced to begin with, doesn't come with a charging cable! So you have to provide your own micro USB cord. I have two small children who love disney infinity so immediately one USB port on the PS4 is used, which leaves them bickering over the second one once one of their controllers starts to die. Poor design of PS4 IMHO

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely enjoyed playing with my ps4 still have thi en controller definitely last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is absolutely fantastic! The build quality is top-notch, the features are incredibly useful, and it has completely transformed my husbands gaming experience. I would highly recommend it to anyone looking for a controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed replacement controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed replacement controller for PS4. I have replaced many over the years and have bought good ones as well as bad ones. I do recommend getting the Geek Squad protection plan because no matter what happens to it they will replace it for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony fixed any/all problems w/launch controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller that came with launch PS4s and some of the PS4 bundles up until this past summer had controllers included with triggers that were a little too 'clicky' - making obvious obnoxious noises that took time to go away with extended use. Furthermore, the rubber on the left analog sticks would wear down a little too quickly (not wear out completely, just heavily in the first few months and weeks of use). NO LONGER ANYMORE. I bought a black controller from Best Buy in Fall/Winter 2014 and a white controller. Neither have any of those problems. Not only that, but they fealty better constructed and a little heavier/sturdier to hold. It's great. You can tell what type of controller you have because on the back of the controller, if you look at the model number section, Sony generally puts a revision code near the model number to convey revisions/improvements made upon prior versions. Usually the revision code is an alphabetical character, followed by a single digit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely buy this at Best buy. You get the actual PlayStation controller and the protection plan it's worth the 80 bucks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service Online

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service online which is easy to order. Got the package the day after ordering which is prompt and fast. The PS4 Controller is in good condition and so far no issues and no problem while I'm using it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great ps4 control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original PS4 controller last of me about six months without a problem I suddenly my hearts a button kept in stock I try to fix it but did not work I purchase a new controller and it works better than original

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Camo Controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter LOVES this controller. It has a very cool design. My only wish is that the buttons didn’t come standard color. They would have looked better with a darker button and fatigue green or white symbols

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice Color

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only ever owned the controllers that come with the console, in black. Had an occasion to need another controller and went with red - was kind of surprised how much I liked it vs. the standard black.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not easy to break even after dropping several times.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband and likes the ergonomics of the grip and feel of this controllers

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cool BLUE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must-have item for dual game play. My husband and 20 year-old son liked the blue color best. I think it's a shame that the console bundle doesn't come with 2 controllers with such a high ticket price but it is what it is. That being said, it looks & works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for Playstation

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high quality PS4 product. I have bought controllers in the past for a range of consoles that have the controller deteriorate after a few months, usually in the form of the joystick. No issues here, great controller

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new controller and decided to go with this one. Got it for a reasonable price and i love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PS4 controller, fast shipping and love the service protection with my total rewards plan

    I would recommend this to a friend