4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 64710 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 291 Showing 5,801-5,820 of 64,709 reviews
  • Rated 5 out of 5 stars

    The Best!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t beat Sony for quality. All the controls have a smooth secure feeling to them, no loose jiggly buttons. Instant response while playing, no delays. The best for the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller for my PC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why of course this works with ps4s but i wanted this for my PC as an input controller for my other games that are not FPS. The grip of the controller is way better than the xbox 360 and it fit my hand better. Price Matched for $24.99 by Sears. Thanks Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Wireless Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item as a gift, but I also own one myself. It gets a lot of use and always performs perfectly, so I have no complaints. I purchased this from BestBuy and got very fast, free delivery. I would definitely recommend this item to PS4 players.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    it has worked well for me

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Jet Black DS4 controller and it has been working well for me. No issues with the sticks or anything bad during the time I've used it it so far. I like this controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loved this controller, pulled it right out of the box used it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A solid buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great controller, does exactly what i needed it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to connect for first use.. One of my controllers isn't that old tho and the left stick is peeling some of the rubber off.. Never had that problem with any other controller but I play a lot of call of duty and fps games so I guess it's hard on them haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are made with good quality. And as long as your thumb isn't to heavy, the stick will last.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Christmas present

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what the grandson wanted for Christmas. Bought this last year for the other grandkids and they are still intact! Good buy very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Controller, Best Sony Controller Hands Down

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dualshock 4 is the best Sony Controller so far. They are going to be hard pressed to beat it with the dual sense. And the color is so crisp & clean on Midnight Blue controller, love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PlayStation 4 controller is very comfortable when playing. Like how the controller quickly responds. Controller does exactly what it’s Descripton says,as well as it was designed to do.Over all, VERY PLEASED with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish this could go on sale one day so I can buy several. The white color looks great but make sure you avoid eating while playing (like some people I know) so it can stay clean.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good overall controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works great and it is very easy to install and use Wd like ig very much and with clear design makes more fun

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is very responsive, and holds a charger for a long time, the headset hookup is easy to use. And works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable DualShock

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works very well and durable. Lasted longer than previous Playstation Controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Bought it for my son, very durable. Bought insurance for it just in case, no questions ask and you get another if it breaks!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4 controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller. My only negative is the price and that these never come on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller and service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller was in stock and ready to pick up within 1.5 hours. Device worked perfectly form the start and was easy to install. Curbside delivery went flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Last DS4 before the PS5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy this Dualshock 4. The color is really cool if you want to change it up a bit without being too flashy. Had it for a month now, no problem at all. As it happens with DS4, it will probably start having issue after 6 months of heavy use, I am on my 4th controller now. Hope the PS5 controller joysticks will be a little more durable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just glad Best Buy still had ps4 controllers and it’s still working brand new

    I would recommend this to a friend