4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 64710 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 313 Showing 6,241-6,260 of 64,709 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller and easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the ps4 controller that I purchased from best buy. There was a special price online and the salesperson in the store was able to easily match the online price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as Advertised!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an avid gamer, I cannot tell you how much it means to me to open and a product and it works like it is supposed to! With many inferior products, it takes more time to set them up than it takes to play the game!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandson for Christmas and he was happy. Package was good. This was a good investment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase for a replacement controller for my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome color

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome color, connects easily. I did have a bit of an issue with it charging at first, but eventually worked after 10 min and no issues since then. Bought on sale so that did make it better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    accurate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and product availability. Item arrived fairly quickly, considering the pandemic. The controller works great and I'm happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I broke my old one.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new PS4 controller because a button was sticking on the original one. I got this one for free using bonus points for using my Best Buy credit card. Now I am back playing with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Strong and Durable. Fits comfortable in hands.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dualshock 4 is the new generation of remotes. Fits very comfortably in players hand. New motion pad on the remote changes games to a new level and a built in speaker on the remote as well makes the gaming experience just a bit better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! However it doesnt work with macs well atleast not normally. You have to go in there and jailbreak stuff. Not my option. But it works amazing for PC!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! However it doesnt work with macs well atleast not normally. You have to go in there and jailbreak stuff. Not my option. But it works amazing for PC!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product/value is great. Black controller easy to use and charge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller. Wouldnt buy it anywhere but best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller!. Love that I can get the 2 year insurance plan through best buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Who doesn't like "magma" red??

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same ol' ps4 controller but in red. I've been waiting for a red colored controller. This is pretty typical: same ol' controller, but it's red. If you like red and need or want a ps4 controller, you'll appreciate this.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Pretty color

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works good for my sons they love playing fortnite on the ps4 and they’ve been playing for 2 years. They got the gold and red color both look very pretty which is a plus

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the controller has always been a decent or go to one compared to the xbox one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best one

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good and buying warranty make feel better ans case this new controll needs to fix it i love to buy in best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, fast delivery, my husband was happy

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    One remote is NEVER enough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who buys a gaming system with one remote? Nobody! You want to play with friends and family and the updated design is great...easier for little hands to hold. Kids love how comfortably the remote fits in their hands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Sony PS4 controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. For as much as my boys use it, its durable. We bought the replacement plan and the controller was replaced no questions asked. I recommend the replacement plan and tje controller.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Like the look

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking controller, feels good. Wish it came with a charging cable though.

    I would recommend this to a friend