4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 64710 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 319 Showing 6,361-6,380 of 64,709 reviews
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    New Blue PS4 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the minor updates to the controllers so I had to pick them up. first off the undersides of the new controllers are nearly the same color as the top. this is a change from them just being black. second the light slit in the touch pad is a nice touch. you can honestly tell now that your controller is active without having to flip it over. now I'm sure there is some other internal improvements but as far as i can tell this baby operates exactly the same as the original models (pre light slit).

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous controllers had the L2 buttons messed up. So naturally, best buy was the best place for a replacement. I like that they price match other locations. Convinced me enough to buy two

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome color { Blue }

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my brother for his birthday and he loves it !!! I bought him the blue one because it was a beautiful color and it is his favorite controller now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller for Sony PS4

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller, I always like the feel of Genuine Sony Controllers. They are a bit pricey, but you are paying for quality and reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect controller, is perfect to play my games on my tv

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product was a gift it works pretty well for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a Sony brand PS4 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's to say. It is exactly what it is. It does exactly what it is supposed to. I suppose the only reason anyone could have to not give it 5 starts is that their controller was dead on arrival or died very quickly. I'd say the likelihood of that to be about 1 in 10,000 or so. It would be a random thing that could happen to anybody. I've bought two in the last year to replace two well worn original controllers form two different PS4 systems and have had no issues with either. These are basically a commodity item.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent as always. Just bought it and it’s so great playing with a new controller. Wear and tear is dependent on how much and what games you play. Always a solid controller.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best controller ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all of sony's controllers, from the Dualshock 2, dualshock 3 and now dual shock 4. Love the ergonomics and how it feels in my hands. L1 and R1 are a lil flimsy and the analog sticks are too tight but it's my fave controller ever

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves it. Exactly what he was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was open box and in excellent condition really liked and it was working really good. No damage or anything showing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS 4 Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it’s supposed to. I bought the knock-off controllers from Amazon before and they’re junk. Get one of these.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves the controller she tried to change the casing on last one and begin malfunctioning. This new controller is phenomenal and works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Second Controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got a second controller. So far so good. Good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS 4 contriller Red

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller to use as a second controller on my Ps4 Pro I am so pleased with the performance of this controller that I have been using it as my main controller. Very good response on this controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Life Saver

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly the missing piece i needed to keep me busy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a replacement for the controller that came with the system. My son got a hold of it and lets just say the buttons don't work like they used to :) some cool improvements on the new one. Works like a dream!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controlar. Feels great in my hands. Like the vibrations.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 4 out of 5 stars

    good

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and nice color too. easy to use and set up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far my favorite controller. On top of using it for the PS4, I use it for emulators and it just works perfectly for any game I want to play on any console.

    I would recommend this to a friend