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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64711 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 340 Showing 6,781-6,800 of 64,710 reviews
  • Rated 5 out of 5 stars

    Fits hands Perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controls are very easy to maneuver. Also the range the spaces between the buttons are perfect. I would recommend this especially for beginners because of the ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Lost one while moving so i hand to get another one. Happy my Best Buy keeps them in stock

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for PS3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A terrific controller for my PS3! The DualShock and controls are durable.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great color for both front and back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a dualshock 4 and it has the same functions and uses as the other Dualshock 4s, though the quality on these controllers as a whole is a crapshoot (there is a 1 year warranty on the controllers so make sure if you controller goes out that you contact sony before the year is up). The color is really nice though and like how they did the red coloring in the front with the black in the back.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller for playstation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller! Durable, works well and compatible with ipads amd many other devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed one more control for the wife. Don't know why it only came with one. Buy I found it on line for 10.00 cheaper. Best buy matched it in store. That was nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subtle Update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not realize this was the new updated controller, but the feel is slightly better, and it features a lightbar built into the touch section which is very asthetic. Best color in my opinion (Red)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Favorite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ds4. PlayStation have always had great controllers. They've basically refined and improved on the previous dualshock controllers and made it even better. Love it. I have 3 of them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great controller!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great controller. It worked right away. I’m very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Joystick is still in tact. Bought this to replace my old controllers that came with consoles from launch. Old controllers joystick material started to peel months after purchase. Good replacement so far

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted this blue color controller, I was unable to find it during the holidays until finally found it at Best Buy. My son is very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony PS4 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will only ever buy true Sony ps4 controllers, only bad part is they dont have many colors in stock anymore. Both work awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    He loves it !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband needed a new controller for game night. This one is now his and he loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Amazing Color!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Crystal Dualshocks have a very unique transparent color to them! The Red is exclusive to Best Buy and there are two other colors exclusive to other stores. I say collect em all like Pokemon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    classic Sony goodness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product exactly as expected, hard to go wrong with the Sony standard. Note, in some cases you might have to reset the controller to get it to sync.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to still get these

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always excellent quality. Sony build quality always worth it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t ask for a better controller, love the PS4 DualShock. It’s about my 4th purchase of this item, The controller isn’t the problem, blame it on the games. Ha!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best PS Controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newest iteration of the PS controller is by far the best that has been released so far. The wider feel, the tactile and rubberized thumbsticks, everything is built better and able to withstand more punishment.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and feel. Works great with my PS4 and best price guaranteed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value at sale price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller during the Black Friday sale, so it was $20 cheaper than the normal price. At the sale price, it's a great value. At the normal price, it's only okay. However, the controller is of great quality.

    I would recommend this to a friend