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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64711 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 350 Showing 6,981-7,000 of 64,710 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Ps4 Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this item because it was limited and i loved the color and the design it came with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alway have gotten good remote from best buy n ever can go wrong

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Looks cool and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's supposed to do. I love the silver color, it contrasts well with the black controls and looks great. Plus it was only $40 compared to $60, so I got a great deal from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing control, great feel. Can't complain would buy another on

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are the best, this controllers make me feel like new

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is very good quality. It works as needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS4, but these die out often, glad Best buy is always a le to help me exchange!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the white and it works so smooth and fast response!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 dual shock controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new controller made me feel I had a better edge in my gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new ps4 controller just to have a spare, and found the official ps4 controller in stock and a great selection of colors so I just picked up a black one and it has operated perfectly since I purchased it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10 year old likes it. Hes had it for about 1 year now and drops it once in a while. So far so good. I do recommend buying a warranty for it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works beautifully my last controller was dying and this saved me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Color is nice and controller works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works perfectly , i would recommend getting the insurance to cover for stickdrift

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My controller plays very good and I like it but it could use a little more take

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a improvement from the original PS4 controllers, battery life is better, quality is more sturdy. The draw back is I might have to return because the R2 trigger has a issues and now I am seeing stick drift in the L3 and it's only a couple weeks in.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with my brother works great had for about a year and works perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller on the Market!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStations controllers have always been superior for gaming to Xbox in my opinion. This upgrade from the last DualShock is definitely noticeable, feels expensive and great in the hands!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming remote, good when playing video games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value at sale price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller during the Black Friday sale, so it was $20 cheaper than the regular price. At that price, it's a great value. At regular price, it's only okay. However, the controller is of great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the product is amazing and I haven't encounter any issues

    I would recommend this to a friend