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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64710 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 555 Showing 11,081-11,100 of 64,709 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product easy to charge, is the best controll I had before

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DualShock 4 controller is the best, can’t go wrong with an official Sony controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. This is second one I got him. His favorite color too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as it states it's a great controller, I bought the star wars edition and now I can leave it in the package as a collectors edition

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Son loved it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. Said it’s the best controller he’s had for his PS4

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All dual shock controllers are basically the same but the color on this one is awesome. The silver just stands out. Love it!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exact controller that comes with system. Got a great deal just wish it could have been one of the color controllers to help differentiate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What else do you get?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is there to say it is an official ps controller. It is your only option if you want it to be 100% compatible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wish back buttons were a normal thing on controllers now or at least 2 more buttons so we dont have to use L3 R3

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid but the grooves are a bit weird, like where you can split the controller, it’s uneven but otherwise it works great and not defective

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 Game Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 product I purchased is amazing. Very few companies had any left. Probably a testament to BestBuy's focus on the customer and product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    consistently great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps4 controller is soooo Mich better than the ps3 in durability. And with the best buy geek squad protection.it's a no brained. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good, blue color is cool too. works way better than aftermarlet.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excelent controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels very solid and fits in hands better than preview system controllers. Very satified with purchase. New features are a definite plus.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller for the PS4. I love the two tone red color! Downsides - no charging cable or wired earpiece and mic.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Color and texture...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color of this controller is so appealing. Super smooth texture makes this controller a special one. Love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to go along with my PS4 so that my friends can play with me. Works great! Love the features on it.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Button quality, Stick drift

    Rated 3 out of 5 stars

    Awesome color, but junk controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of this Controller, but the quality and durability is not so great. The down button on the D-pad went out a couple weeks after only using a handful of times. 3 months later the analog sticks don't respond as they should and continue to get worse. Now Best Buy won't replace, I guess I should've returned it sooner. Wish they still sold this color, I'd give it another chance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super remote for the price! Purchased this one in black for my oldest son and a differ color for my other son. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller for a military gaming fan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father-in-law needed a second controller for his Call of Duty WWII edition PS4. This was just what he wanted!

    I would recommend this to a friend