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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64710 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 570 Showing 11,381-11,400 of 64,709 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the controller is great and functions as it should. Can’t say much besides PS again has a nice controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Eh

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better than a new controller. Get the protection so you can replace it after its worn out!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Hands

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement controller for the PS4, and works better than the original.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice controller! It has all the things I would expect in a PS4 controller and Best Buy always has the one I need in stock!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid controller (mostly)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many others stated, I’ve had the same issue with controller drift. It was like my controller was possessed. Now time to buy a new one, before the resellers get them. Glad Best Buy still had them at a decent price. The controller has good weight to it, and seems solidly built. Better than buying the off brands. So pick one up while you can.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replace defective contoller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this to replace my older controller. They improved the thumb sticks. They appear to be more durable than the original controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great color and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Excellent purchase here since I was able to price match from another seller. Thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller that is very durable. However, keep the rubber finger covers and get some extras if possible because they will wear out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any problems with this controller it works just like the one that came with the game.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Besides waiting for shipping, I'm very satisfied.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping took a hot minute but nothing too too bad. I really like the texture on the triggers and the finish of the sticks is nice too. The color is really dope. Overall good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, bought it to replace original controller for my ps4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store and even if they don’t have it in store, I can get it from store pick up quicker than other stores. I also bought a ps5 from here and the box was ripped and the employee was more worried than I was.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up another DS4 controller on sale for $39.99. I wouldn't use any other controller with PS4. It also works great on my PC.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    An excellent controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS4 Pro only came with one controller and the kids are into fighting games. One controller didn't work. I needed two. The red color matches the Spiderman game that my sons and I are hooked on. Best Buy had this on sale and I knew I had to pick it up. Works great. I may pick up one more in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Replaced my older control and was delivered in 2 days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What we needed, when we needed it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just what my daughter wanted, at-the-time, until the next desire surfaces. It was right on time. No problems, and no worries, it's almost euphoric.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    ps4 controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the glacier white ps4 controller its just asthetically appealing.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been wanting a new controller and they were still on sale from Black Friday plus the color is pretty great

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller came well packed so it wouldn't get damaged. I have had no issues with it and i love the camo scheme. My son loves it too.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gold looking controller. I bought this when i was in Virginia as a gift to my brother and he absolutely loves it!!

    I would recommend this to a friend