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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 65447 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 65,446 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great remote with a strong battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great battery life and feel it is nice if you have a favorite remote to have a different pattern

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great/Beautiful color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, love the controller, and love the whole thing great would recommend this controller to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good place to get all my electronics I love it

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great ps4 controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this controller for the awesome color. Easy to use while playing all of my favorites games.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great replacement.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works seamlessly with existing PS4. Good battery life. Good value for the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use . Quality perfect and battery stays for long running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality second PS4 controller. It feels nicer than the one that came with the console.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome color and controller! I ordered it online one night and the next day I picked it up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have played Playstation for a number of years. This controller fits perfectly in your hand, and has a long battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great My son loves it and easy to connect 100 % recommend

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from PS3 and these controllers are great. I hope they last longer than the PS3 since they started to fail little by little. The camo color is cool.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller for collectors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is super cool and perfect for all collectors.The 20th anniversary gray is a must have.I am thinking of buying 2 before it is too late.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great feel and colored controller. My favorite!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing. Great feel. It is the same controller as an original black ps4 controller it just looks cooler.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid controller, don’t bother with fakes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up to replace an original PS4 controller that was showing some less than optimal battery life. After searching online for Dualshocks I was surprised to find that bootlegs are flooding the market. I grabbed this from Best Buy so there was no chance that a bootleg end up on my doorstep. The DualShock 4 worked perfectly right out of the box and has great battery life. You can’t beat the real thing, highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Solid Unit, Nostalgia Factor, Suspect Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller performs great, just like any other DS4. The nostalgia factor is strong here, and it was one of the reasons I bought it (well, it was on sale too, cheaper than a "typical" DS4 even). The battery life, though, is just as suspect as the battery life in other DS4s I've used. These things just do not hold charge for long. I generally turn vibration off, dim the light bar as much as feasible, have controller turn off after an hour of non-use, and rarely use a headset (not sure how much a headset might matter here, but mentioning it nonetheless). Even with all that, the battery still drains from 100% to 50% after 10 or maybe 15 hours of playing. This didn't happen with DS3s, so not sure how much more technically complex the DS4 is over those. There are plenty of homebrew ways to change the battery out for a better one (online search is your friend if you go this route). Still, it's disappointing to have to do that on a brand new item. While recommended, keep that charging cable at the ready.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Nice Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller, nice color. It works as it should. I have three of them.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Bought this as an extra controller since it is on sale. Love the color and decided to use it as my main controller.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Love the red ps4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It felt great when i was using it.my only complaint is that thebuttons dont feel the same as the black controller

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PlayStation 4 Controller - Glacier White

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son. He loves it!! Big gamer and it meets all of his needs. Love the color!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dualshock 4 is too good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy process to order for pick up at the exterior locker from my local Best Buy. The dualshock 4 is by far one of the best controllers made, and with the protection plan added on it is an even better deal!

    I would recommend this to a friend