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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 65447 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 65,446 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy pairing with system, no problems

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Easy to use and has lasted without breaking.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with my PS4 and it connected right away with Out a problem. It has held a charge and have had no concerns with it thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 4 out of 5 stars

    Beautiful controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this color! The controller is excellent to hold in your hands too, my favorite controller to use, downfall is the thumb sticks are always going bad and needing to be replaced a lot!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DS4, hands down, best controller ever made. Expensive but worth it - I own a PS5 but am glad I get to play older gen games with my DS4, perfect for smaller hands and something about it just makes it the perfect sized controller for any type of game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy haul

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best item i got from best buy. I LOVE IT. l would tell my friends about best buy anytime

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New red is best red.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the minor updates to the controllers so I had to pick them up. first off the undersides of the new controllers are nearly the same color as the top. this is a change from them just being black. second the light slit in the touch pad is a nice touch. you can honestly tell now that your controller is active without having to flip it over. now I'm sure there is some other internal improvements but as far as i can tell this baby operates exactly the same as the original models (pre light slit).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Got this as a replacement for one that started drifting real bad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tough and a good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We go through controllers and these ones have held up! (we have 2) boys that love to slam them in the couch you name it these controllers take it LOL

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Sony’s quality. Nothing to complain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the original one from Sony so nothing to complain. It looks good and probably will last too.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    It's Camo, Get IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Come on you know you want this one! It's Camo enough said! Just don't mis place it or you may loose it. My Children put this between the two grey lego Star Wars sets they had out from and lets say it didn't jump out like the black one or Colored ones do.. BUT - DID I ALREADY SAY ITS CAMO??? Works well and have no issues with it. Even with the Camo the Bluetooth setup still managed to find it.... Even caught it trying to sneak out the other day. But thats a story for another review... Wait! Did i say it CAMO!?!? IT CAMO!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Red PS4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say the controller is easy to use and great for gaming. I have always loved PlayStation merchandise. I also have to say I was happy to have found the controller in my favorite color.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    It's a controller, what can I say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Not quite sure what to say about it, it works. Seems to hold a charge for a decent amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller and beautiful, it's same another controll but this it's camo great!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great Controller!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller, don't get the off brand. This is a must have to play games with friends at home. Durable. Cool color too!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Outstanding!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding controller. Ergonomic and very easy to use. No hand fatigue whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The New PS4 control is a great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new PS controller that comes with the PS4 is a great upgrade. We loved the dual shock controller before it came with a track pad. The track pad makes it easy to type in information on your PS4. It is just like using swift-keys on my tablet. Another plus with the new PS controller is it's light bar. It changes colors based on what's going on in the game. The controller is also easier to hold for people with small hands. My wife says it is a big difference from the PS3 controller. She is looking forward to the red color coming out.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PERFECT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel and no flaws at all. Not to mention the amazing color its perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Much improved from initial batch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my PS4 and first Dualshock 4 controller since the release more than two years ago. I just opened the new controller and messed with it for a few minutes and can already tell they have drastically improved the durability of it. The biggest improvement is the analog stick rubber. The left stick on my original has two tears on the rubber. The new controller feels like the rubber is thicker or of a higher quality. The controller also just feels sturdier than my original, which creaks during intense gaming sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great color that controller work excelent i never had problem with ps4 accessories

    I would recommend this to a friend