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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 64724 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1405 Showing 28,081-28,100 of 64,723 reviews
  • Rated 4 out of 5 stars

    Great console controllers, poor battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new PS4 console controllers, but the battery life in them is pathetic. I recommend buying a chat pad battery extender or having multiple remotes to ensure minimal delay in game-time. I docked a star for this reason alone. Additionally, the thumbstick pads do not wear out nearly as quickly on these new controllers as they used to, but I still highly recommend buying a set of third party stick pad grips.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great overall.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks very nice. Looks a little darker compare to on the picture but it still a very cool color. I really like it!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a genuine Sony PS4 controller and performs excellent. This color option is very unique and has become the favorite in the house !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect accessory. No need for wires. Comes in handy when you your really into a game.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up to PS4. Remote is needed when you purchase PS4 since only one comes with the unit.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    bad sony

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    analog stick drifted from day one, calibration would fix it till the next on cycle, past the return window ,thinking it was a firmware issue with other hardware,, new controller confirmed it was the controller,, cost $14 for sony warranty repair,, works as per design now.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST controller Sony PS ever released. Very comfortable for long gaming sessions, almost as comfortable as the Xbox One controller. The only issue with this controller is the cheap rubber they use on the thumbstick, they tend to peel off after a few sessions. i'd recommend you get the Geeks Squad protection on this controller or you could invest in some thumbstick pads. I also wish they came in other colors. i'm sure that'll change eventually.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still needs work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 2.0 controller is basically the same at the first one that came with the original PS4. I'd hope they would have increased the battery life a bit more, but I guess It's a tactic to make sure you purchase an extra controller. The only other reason could be that when the PS5 comes out they can say "We've increased the controller battery life by 50%". It's okay Sony. I'll still buy a second controller. :P

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly like the controller that comes with the PS4 console. OEM equipment is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first online order

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first online with best buy and it was a gift for christmas and pickup was easy Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation 4 red

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller to use on my apple tv games. It works very well on most games. It is very responsive and easy to control. I highly recommend this controller .

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Bro…

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Maaaaaan I be hitting my shots on apex, watch my vod on twitch on 1/31, I was cooking, twitch: Dandree

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colored controllers have a more sturdier feel to them in my opinion. Grip is great and love the many colors Sony offers. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony did a really nice job with this controller.keep in mind though that the camo part of the controller is only in the front part of the controller.still, the matte finish and the fact that it is a sony product really makes a world of difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standard ps4 remote controler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's totally awesome! DualShock 4 Wireless Controller for PlayStation 4: Improved dual analog sticks and trigger buttons offer an impressive sense of control, while the capacitive touchpad opens up endless potential for new gameplay possibilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome replacement or semi upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new controller has an illuminated touch pad so what ever the front light is lit the color comes into the touch pad. The d pad and thumb sticks are gray this controller I believe is the one that comes standard with the PS4 pro.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a vet, I liked the color scheme for this controller. It was to replace the original one I wore out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't understand why the Playstation come with one controller, I always have to purchase a second controller. When someone come over I don't want anyone using my controller so there is always an extra that they can use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Excellent color

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors of this controller are perfect. This updated version of the PS4 has better battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Arrived on time. Buttons very responsive. Red color is solid. No complaints would buy another one for my PS4.

    I would recommend this to a friend