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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 64725 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1719 Showing 34,361-34,380 of 64,724 reviews
  • Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dualshock 4 is currently my favorite controller. It fits my hands comfortably for the most part and along with previous iterations, it has the best d-pad of any controller I've used. My only gripe major gripe is that setting the controller down often causes the trigger buttons to be pressed unintentionally, which is especially problematic in games like the Dark Souls series. A minor issue is that the touch pad is a bit useless. It's not super accurate, and most games ignore it save for the large button acting as a replacement for the missing select button. I have to use extra software on PC to remap the pad button because using share in place of select requires that I readjust when I play the same games on PS4. Lastly, the white color can tend to make dirt more obvious. The advantages of this controller far outweigh the downsides imo, and I believe it's worth the full 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed another controller; noticed that when I play games like GTA V, the original controllers button do not work (specially the top buttons). I read online that the newer version controllers have different sensitivity; nonetheless, the controller worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camo!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome PS4 controller at a great price. Always get my video games and accessories at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome wireless control very well made sturdy enough for rough handeling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love shopping at Best Buy because your entire store is very knowledgeable and helpful. Will always shop there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my overall favorite controller ever. It's comfortable, it's stylish, and it works. Very good controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Just made the switch to Playstation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blue looked a little dark to me online. This is true PlayStation blue though and looks great. I really like that this controller has a cable charge option as well. No batteries or special charging station needed just plug into the PS4 USB port. The light bar on the back also projects a nice blue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    After Christmas present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My godson is obsessed with Call of Duty and anything camo. This controller made me Aunt of the year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a second controller and color didn't matter so we went with the lower cost black one and it works great,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What you would expect from a Sony controller! Wish it was cheaper lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought this controller for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loves it . It's just like the one that came with the system but u get to pick from a variety of colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be Careful with OpenBox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some buttons don’t work. I’m gonna have to return this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enter a title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a controller made for Playstation. 12 more words

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Snowstorm.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a gamer. Controllers are like water. You need more and more. Buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent & Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this controller as a duplicate for my husband's PS4 Pro and he and I love it!!! Thank Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 dualshock controller is way better than the PS3 dualshock! It has better trigger buttons and touchpad area.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So- it’s a PS4 controller- my son wanted a new one to add to the collection. If you have a PS4, you already know what you’re getting. I did order online from Best Buy and the shipping was super fast, so kudos there! Yes, it’s gold and functions as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed that controller ASAP and I came fast or just go in store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price point and on sale. Very sturdy piece for kids I would recommend this to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came on time for my brother’s birthday in great condition!!!

    I would recommend this to a friend