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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64696 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 64,695 reviews
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works great for PS4. Looks cool too, harder to find this design.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works great for PS4. Looks cool too, harder to find this design.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Love the color

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is your standard DS4 from PlayStation and the color-way is great. Closest thing you can get to the classic PlayStation grey control colors. Packaging was damaged (plastic window was punctured) when it arrived but I contacted Best Buy customer service and they sorted me out with a discount, essentially the cost of the taxes. Unfortunately, as of this week the left analog stick is drifting. This seems to be an issue with some DS4 controllers. Sony will cover this under warranty though, so hoping this will be an easy fix and I'll get my controller back soon.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Cool controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits very good and it look so good with this color i recommended a lot

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to sync and works fine. It’s original PlayStation controller

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Ease of use

    Rated 5 out of 5 stars

    Last minute purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby went to Best Buy to pick up a game and came home with a controller for me for the refurbished system we bought elsewhere. He knows I love my Saints and the color is the perfect gold. The controller fits my hands and is pretty easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works exactly how it's supposed to. Syncing the new controller was easy and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    very good wireless controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wireless controller and very nice color too would recommend it to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control works perfectly kids really enjoy the color and functionality of the remote

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Nice controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dual shock controller is easy to use and feels comfortable in the hand.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good color options are awesome battery last long

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the colur red for this one and the battery are very good

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great Camo controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was fortunate to get these on sale, great looks and a solid controller!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Cool PS4 color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as advertised. I like the color and it has no defects.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Color, Great Battery LIfe, Very Happy with the Purchase

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Lovely color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color! Works as described. 10 out 10 would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Love this red

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great. No issues. Love the red color.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller looks and feels great, great for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this controller for $39.99. Best Buy was having a sale. You cannot beat this price. I would look out for when they do another sale again. They will match Gamestop and other businesses. You could never have enough controllers. The PS4 controller does run out of juice because of the light but you can dim to last longer. The best part is using headphones to hear sound with the headphone jack in the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller/and the color is my favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to grip nice shade of blue and all buttons is at the finger tips

    I would recommend this to a friend