Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - DualShock 4 Wireless Controller for PlayStation 4 - Glacier White.
  • Left. Sony - DualShock 4 Wireless Controller for PlayStation 4 - Glacier White.

Sony - DualShock 4 Wireless Controller for PlayStation 4 - Glacier White

Model:
WHITE
SKU:
7010007
Highly rated by customers for:

Customer reviews

Rating 4.8 out of 5 stars with 64720 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the overall performance and aesthetic appeal of this controller, with many users specifically highlighting its sleek design and attractive color options. While the device is praised for its wireless connectivity, improved battery life, and comfortable feel, some users have expressed concerns regarding the premium price point. Additionally, a small portion of feedback mentions potential issues with stick drift, button responsiveness, and the absence of a charging cable in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3000 Showing 59,981-60,000 of 64,719 reviews

  • A must have

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the the vibration. A must have for multi players.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Gold

    I would recommend this to a friend

  • Like the color

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need it a new controller for my PS4 because my old PS4 was worn out.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal

    I would recommend this to a friend

  • Love it

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need it a new controller for my PS4 because my old PS4 was worn out.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Silver

    I would recommend this to a friend

  • Sturdy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller seems a bit sturdier than the original from Sony

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Berry Blue

    I would recommend this to a friend

  • Great new color

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More responsive out of the box compared to the other controllers I own.

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Alpine Green

    I would recommend this to a friend

  • Perfect

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks billings Montana Best Buy you guys are always helpful

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Jet Black

    I would recommend this to a friend

  • Quality hardware for PS4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is sturdy and does not fatigue your hands after hours of playing. Recommended.

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Black

    I would recommend this to a friend

  • GREAT CONTROLLER

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD COMFORT VERY ENTERTAINING GREAT FOR BOTH ADULTS AND KIDS

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Steel Black

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra joystick for playstation. It was a gift for a birthday

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal

    I would recommend this to a friend

  • Great PS4 Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this controller for my son when I got him a PS4. He loves clear case.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal

    I would recommend this to a friend

  • Love the feel, wish these were more durable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ps4 remote, especially how it feels in the hand with the textures they use. However, I wish the remotes were more durable and lasted longer. It's frustrating having to buy replacements so often.

    I would recommend this to a friend

  • Great design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and new innovative control with touch pad and speakers builds new overall gaming experience

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Black

    I would recommend this to a friend

  • Not So Great!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony's PS4 controllers are average at best. I have had to replace controllers on a regular basis but to connectivity issues and battery life.

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Don't get the clear ones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I go through these controllers like butter since I game, stream and compete in Call of Duty. I know the limits of the controller and unfortunately this version didn't even make it to that. Something about the construction while making it appear cool, cost the durability and sadly it just didn't hold up. The Analog stick and Shoulder buttons take most of the stress and sadly this didn't hold up well. Get another version if you can.

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Red Crystal

    No, I would not recommend this to a friend

  • Best PS controller yet

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these controllers. They're very comfortable to use and I own all current systems. However, they don't really hold up for that long which for the price is disappointing.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Crystal

    I would recommend this to a friend

  • Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great replacement as I had somewhat messed up my original one because I dropped it so many times

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Black

    I would recommend this to a friend

  • My son loves it plus he get v-bucks win win

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value son loves it. Will buy again free v-bucks for Fortnite

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Jet Black

    I would recommend this to a friend

  • Nice controller.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my wife and she absolutely loved it.

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Rose Gold

    I would recommend this to a friend

  • Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely Satisfied!!!! Best Buy always has the best Sony items!!!

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Rose Gold

    I would recommend this to a friend

  • Christmas gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, slightly textured, Black Friday sale. 100% Recommend

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Red Camouflage

    I would recommend this to a friend
Page 3,000, Showing 59,981-60,000 of 64,719 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.