Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 64701 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 64,700 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Perfect in many ways

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great grip and feel on this controller the color looks similar to the other red old dual shock controller but it was well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PlayStation 4 Controller - Glacier White

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son. He loves it!! Big gamer and it meets all of his needs. Love the color!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great replacement.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works seamlessly with existing PS4. Good battery life. Good value for the cost.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Disappointed in the Durability

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two PlayStation 4 controllers at the very end of May as a gift for my son’s 31st birthday. Now, here we are at the end of June—barely a month later—and both controllers are already having issues. One has a faulty trigger, and the other has problems with the analog stick (the little swirly knob thing), which just broke off. These are basic functions that should last longer than a few weeks with normal use. Honestly, they just don’t feel as durable as the PS4 controllers I remember from years ago. What’s frustrating is that the price of these controllers hasn’t gone down, even though PS4s aren’t being actively supported like before. And no, I didn’t buy the insurance or extra warranty—because I trusted the quality based on past experience. My original controller from years ago is still functioning, so I expected the same from these new ones. Would I buy them again? Unfortunately, I might have to, just so my kids can play their games—but I wouldn’t want to. I definitely think Sony or the retailers should offer a better warranty than just 15 days. Once that window closes, you’re pretty much stuck if something goes wrong. Bottom line: the quality just isn’t what it used to be, and at this price, it should be.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great camo controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Everything works great. Had not a single problem with it. Battery life on it is great

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Magma is easier to see at night

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't think much of the magma controller being that much different other than its color but I noticed a slight weight difference between the original stock controller and this one. Only thing I can assume is maybe it's due to the vibration motors inside the controller. Not that much of a difference but it's there. I Like the color too its easier to distinguish the new controller from an older one and I like to designate specific controllers when I have guest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dickson City BB always has the best customer service. I'll always drive the extra 20 minutes north to shop there. Product was in stock and a good price. It functions as expected. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good controller. I like it much better than the regular black version. I will buy another one when I need one more controller next time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    4 PlayStation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like it works well, perfect when I needed one right away when I need it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Ps4

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the quality is very good. Highly recommend to those who love to play alot

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Controller is awesome

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not the maga red controller but to me this midnight blue is the second one best color way looks and feels good

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Jyst buy it

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to go with my son's Spider-Man PS4 bundle. He's had no issues with it. Loves the red.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    PS4 Controllers

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased about 4 controllers. They are sturdy. Great feel for everyone big or small.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PlayStation 4 Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, just like the other PS4 controllers. I mostly bought this because of the color. Note: it's not totally red: the back of it is black.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great item.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color its my favorite. I always use this one to play it feels so smooth. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is good control, my son uses it all day long and lasts a long time, and I like all the designs.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Qualify product

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control is ease to operate and feels comfortable in the hands with less weight.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. He needed another controller. Works great. Good quality. Nice color.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! It is durable and it can take the punishment of teenagers engaged in the electronic battles. I have purchased a few other types of controllers, trying to save a few dollars only to have to spend money twice. This product really is the best one I have purchased. I would recommend purchasing this product over any others on the market. Your gamer will appreciate the quality of the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Magma Red PS4 Controller Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller it's perfect and works great.

    I would recommend this to a friend