Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 65444 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 65,443 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Well... Its not CAMO...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you saw my Camo review.. you can imagine this one only gets worse... It's WHITE!!! Now i have the 2 standard black controllers (Cant knock the Sony Default Color scheme here) a CAMO one (That is gone again mis placed the darn thing..) AND NOW THIS ONE WOOHOO!! It works, Its White, It does get marked up easy so don't drop it. and don't place it next to the Camo one...... Just Don't... Thanks for playing along.. Joking aside - had to pick up two additional remotes so we could beat the kids at their own games like the bosses we are..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Fun

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product sturdy works great easy to use good price love PlayStation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy haul

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best item i got from best buy. I LOVE IT. l would tell my friends about best buy anytime

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony PS4 Gold Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller for any PS4 gamer who enjoys playing a lot of video games. They come in many colors. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and a cool color. Price was awesome. Watch for the special deals! OEM is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Standard PS4 remote with classic camo finish

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard PS4 remote with classic camo finish. Has good battery life, and durable.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great controller design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation did a very nice job on their new controllers. It feels great in my hand, light, and the touchpad is a nice added feature for scrolling and typing on the on-screen keyboard. The price is a bit steep for me though. I wish they would make the controllers more affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Quality

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Branded PS4 controller quality is great vs generic brands. I still have my old ones and close to 8 years old and still running good as new. You will not go wrong with an official PS4 controller

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Works perfectly, great color, kids love it!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works perfectly, the kids love the color and we have no issues with this. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He lives the ease of the new controller! The color is a nice neutral color too.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    works great and looks great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color on this controller is nice and it works great and looks great. The price was great too at the time I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    A must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS should come with two controllers. You want the play with friends. Goes with the game. But it works and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    one of the best colors

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like dual shock 4 with this color, it’s very nice, it’s provides good feelings when you touch it

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent controller!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with all the Playstation controllers. I had PS 1, 2, 3, 4 and all of original sony controllers have been the best of any game system since the birth of the PS1. Great handle, ergonomics, button layout. I have not tried the PS5 yet, since I still can’t find the system anywhere, but I’m sure that one will be great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth controller. Bought a Controller last year from here and bought the two year warranty and Geek squad did not dissapoint, they reimbursed me and I picked up this amazing controller. Two year warranty is worth it for $20

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with having an extra controller at hand. Works great and feels great

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the wireless controller especially in all black! Not to much a fan of the custom ones but hey to each is their own.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new controller. No issues whatsoever. Controller feels well built and completely satisfied with the feel of it overall.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Love it! Playstation brand is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 controller is ergonomic, user friendly, and way better than any after market product. I got these on sale for Black Friday...Good Deal

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Color aside, as functional as other PS4 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this one as one of our 2 controllers have started giving out. As a semi-biased employee, there's a "slight" discount regardless of which color we opted. I bought this one just as the COD edition rolled out, but we don't regret it. The 20th anniversary is supposed to bring reminiscence of the same color scheme of the original PS. As far as I know, they are same functionally to any other color. I would plop money again because hey, it's way more fun than the standard black one (which admittedly is the least expensive color).

    I would recommend this to a friend