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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64702 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 64,701 reviews
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! functions like its supposed to. Really like the sleek design

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Very comfortable, well designed controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller, works well with both ps4 and pc (using the right apps/games and adapters or usb cables). I personally like the white and black color design as it reminds me of my favorite Xbox 360 controller i used to use. All around it's design and feel is great, i like the design Sony used on this controller, it's more comfortable than it may seem to some and it has some very cool features to it. You can plug in your standard headset into the jack in the bottom, switch the audio setting in the quick menu to all audio, and listen to your ps4's content through your controller. Love this controller after i found that out. If i could complain about anything it's the rubber on the joysticks as it can wear out if you're a tense player and the price is a bit high, $40 seems reasonable to me, but it is some decent tech for the price. As a side note, i recommend getting the extra coverage/insurance that best buy offers for it as supposedly it covers replacements for purely disliking how the joysticks feel and it doesn't cost that much to boot.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Boy it feels good to play ps4 again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a glacier white from a friend and needed the white controller to match. Glad Best Buy carries all colors still! Grabbed the real and purple one too. Haven’t been on ps4 for over a year so glad to get one again. Little high in price for the controller compared to other replicas., but gotta go authentic and with warranty. I’m ready for the ps5 already too!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is nice and the controller is perfect. Got it as a gift

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wow! The feel of the controller is perfect. It fits easy in the hands and the design on the controller is flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Sleek button. I rather use a cord to charge it instead of batteries so I like the cord. It’s a bit pricey for a controller. It cost more than the game which I think would be the opposite

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Controller PS4

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller great battery comfortable in the hands

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great color for a controller. We try to buy a new controller every year. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are always reliable and last a long time. Now I have it in a color I like!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller in general. Love the color and hasn’t disappointed me yet.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, color is stunning and no problems have been observed

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller and easy to install, the color is great

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Sleek and Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is great and matches my glacier white ps4 pro. It's really durable and I like how it moves.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Nice blue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your typical PS4 controller but it's a nice blue. Not a usual shade. Haven't had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best Sony PS4 controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dual shock PS4 is still the best wireless controller available. In my opinion, it is more responsive and durable than other 3rd party controllers I have tried. It’s a bit pricey but still the best choice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Love my controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works well, I think battery life is good and it has a good comfy grip.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works just like it should. No issues with the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller has a nice smooth feel to it. The red color gives the controller a solid look

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much I love that color. It's working well and enjoying alot. The best controller ever......☺☺☺

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    PS4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made, stylish, fits my hands perfectly. Battery lasts a couple days with moderate amount of play

    I would recommend this to a friend