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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64702 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 64,701 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each kid has their own controller now, and having color choices makes it easy to identify which controller belong to who. Plus it's much easier to track which is charged by identifying which was recently on the charger. My standard black controllers are difficult to ID (unless you mark them somehow). It stinks to boot up the PS4 and only then realize that your controller is almost dead. I can now track which were recently charged based on its color.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS 4 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it. Works great. He loves the bright red color.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and really feels good on your had while playing games.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great For PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was great grips well stays charge for a long time and hands durability well!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was great grips well stays charge for a long time and hands durability well!!!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    No stick drift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several controllers but the last regular controller i brought feels very different than the ones that came with the console i haven't had no stick drift with this controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Try and Save $ with Best Buy Open Box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this controller from BB as an open box item in excellent condition. I did save $5 and I was very pleased with the condition of the controller. However, there were some slight paint chips on the back part of the controller. The front plastic, which makes up the top part of the controller, has a noticeable wide gap where the triggers are located. My guess was it was replaced and not put together correctly. Overall, the button feel is great and the triggers feel brand new. The controller also came with a slight return window just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect. Love the color and gets the job done! Price is a little steep.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Nice color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is beautiful. It’s a PS4 remote so it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Crystal Red Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as good as all the other Sony PS4 controllers battery seems to last slightly longer

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it in new colors and my son love it a lot and good product

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Extra Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy functionality for a ps4 controller. Similar feel as the factory one, and color is a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    DualShock 4, still has its greatness!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DualShock 4 is still a mighty controller even in comparison to the new DualSense. Its smaller and lighter which I like, as well as the clean teo tone black and grey. Use it regularly on my PS4 and PS5, very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is awsome and the color is cool and its amazing

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, quick to charge and long lasting battery. Smart design and good grip.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    It works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works. Nothing bad to say about it. I liked the design, & feels like all the other ps4 controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Sony controllers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, great color, only purchase sony products

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color and the battery last real long. I recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Its a nice blue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and its a great controller.. definitely recommend if you like blue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PS4 Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a gift as I needed a replacement for my dead ps4 controller.

    I would recommend this to a friend