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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64710 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 64,709 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller came in fast and works perfectly. Kinda bummed it didn’t include a charger, but I found one for less than $10.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    It's a DS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. It's a dualshock 4. Only complaint is that you can't turn off the light. The redesigned DS is great. It feels awesome in your hands.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Simple, cool and even slightly educational.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having never seen the insides of a game controller before, unless I've 'accidentally' smashed it, it is nice to have this crystal model with the see through front. You can watch the rumble thing working, understanding How it gives you the rumble, as well as gaze at some of the internal workings. Plus like all PS4 controllers I've encountered before, it is a hardy beast and put back together if you squeeze the controller a little too hard, or having a fit of rage and chuck the controller into the wall. The wall will fall before the controller fully breaks. But hey, maybe just don't do that... might not be good.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like any good PS4 controller does, nice color

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller. Nice to use when I get the chance to! Boyfriend steals it all the time because supposedly his "blue one doesn't work as good." Whatever it is nice to play with him so worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone needs a second controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you plan to play games with multiple players, you need a second controller. This one is identical to the one that came with the console, so it's a great fit. This way both players are on equal footing - and - there's no fighting over controllers (for those of you with kids, you know what I mean). :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Game Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 controller has to be the best controller. I love the touch pad and the layout is so easy to learn. The quality is excellent also. It's well made and looks so sleek. Most importantly, I have gotten better at some of the first person shooter games, because the stick controls are more responsive and precise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a second controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great to get with the Destiny bundle I bought my fiancee. It's just the controller does not come with charging wire. Didn't really read it and pay attention but it wasn't a problem for us. Other than that it goes very nicely with our system. Work great and looks good. Would definitely buy another if I needed it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our original controller was giving us issue so when we purchase this controller it works marvelous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Will buy again!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SuperB quality service with BestBuy, very easy to navigate the app and website. Saved some money using BestBuy and this product works fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, purchased these for my son to have a spare on hand. They work great, the only issue I had was connecting these. They would not connect when hitting the button, then I used the cable and it still didn't connect, had to switch cables another time and that one finally was able to connect. Other than that, I have had no issues. They have worked great ever since!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than fake amazon ones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how you can always be 100% sure what your buying is authentic from best buy , I recently bought ps4 controller on amazon for bit cheaper and of course what i received was not authentic. Original SONY product best purchase you can make

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, overall the controller was good and it sloved my problem having a damaged controller that i had for years.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller in white!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love red and I love playing my playstation. Too bad I lost it in a fire

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DS4 is a good feeling controller. But I have to admit one of the reasons I purchased this one is because my original DS4 started making character walk forward when I pressed L2. The one I bought does not do that, so that's good, but I'll update my review if it does it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I used this to upgrade from my PS3 controller to play my classic PS2 games. I use a Brooks adapter to hook up the controller to the PS2.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Still the best controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats an authentic Sony controller. I have tried third party devices and it just does not compare

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Don't settle for third party!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A time tested design that you shouldn't get away from. The dual shock controller is flawless in its design and feel. Don't go for the third party controller just because it is cheaper because you'll get just that: cheaper. I would recommend four of these as they can be used interchangeably between PS4 and Vita TV

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I am not a personal fan of the clear controllers, my kid was and as with all PS4 controllers, it is built study and very well. It it a lot better than the PS3 controllers when it comes to comfort, and has a nice battery life that lasts longer than any one sitting of games should last.

    I would recommend this to a friend