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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64710 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 64,709 reviews
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Awesome Controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the blue color and how easy it is to control.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Greatest PS4 Controller ever made!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This feels amazing in the hands if you need a new controller this is the one to get! If you got a new PS4 you only get one controller anyway so you’re going to need one of these take my word for it and don’t get An after market controller!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    OEM Sony Controller is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With newer video games you MUST stick with the Manufacturer controller. The PS4 controller has sooo much to offer with a touchpad, speaker, plug for headphones. Good Weight and durable. I did get one controller that was separating and I sent back and got a new one fairly quickly, but I had to pay the shipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joy stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Excellent When the success of your next quest hangs in the balance, or only one more hairpin turn stands between you and first place. When the clock is running out and your team must defend that flag at all costs, or the next combo attack could either be your greatest or your last. When the on-screen action is intense, nothing matters more to the success of your game than the relationship you have with the controller in your hands. The DUALSHOCK family of controllers has always brought you innovative features and precise control. The DUALSHOCK 4 is no different and brings an exciting array of additional features that are designed to usher your gaming experience into the next generation. With these additions, the DUALSHOCK 4 Controller becomes an extension of your brain, turning every move of your fingers into an accurate performance in the game — and in your hands, accurate performance can only mean victory. How gamers use a controller is being redefined right before our very eyes as the next generation of consoles also redefines many other aspects of gaming. The DUALSHOCK 4 controller is equipped with a multitouch touch pad on the face of the controller, opening up a new world of gameplay. The integrated light bar generates a rainbow of colors and works with your favorite games to enable innovative gaming experiences. The DUALSHOCK 4's share button lets you upload screenshots and video of epic gaming moments or live-stream sessions with your pals — with the press of a button. Besides all of the new innovations, the DUALSHOCK 4 controller improves features from past controllers, such as the feel, shape and sensitivity of the dual analog sticks and trigger buttons for enhanced control and a built-in speaker and stereo headset jack for flexible audio options. The future of gaming is now, and the features of this controller live up to the hype. HIDE FULL DESCRIPTION

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works fantastic, no issues with connection or battery life, although I did purchase a docking station for it so it stays charged.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, It worked well when playing games on the Ps4, I wanted to test out how it would work with remote play but I haven't done that yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked around for one of these and looked at reviews and everywhere had either fake ones or used ones. Me personally i rather get quality and pay the extra few bucks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 Glacier Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is working excellently. I would recommend every customer of BestBuy to apply for a BestBuy Credit Card.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better Built DualShock 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my original PS4 controller due to the rubber pads on the joysticks worn down to the plastic. The new DuelShock 4 seems slightly better built then the original controller that came with the launch PS4 & the battery life is definitely better on this new model.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4 controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever. I prefer this over PS5 controller. I use it on my PC and my ps5.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 4 out of 5 stars

    Nice controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nicer dark blue PS4 controller that has a decent feel, can feel a bit bulky at times & slippery after long use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Very smooth for my gaming experience. Can’t go wrong with this spectacular color. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Bright and fun controller!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I saw that this color was on sale again after it was first initially released, I knew I HAD to have it. I already own another colored controller: the alpine green one with the gold and white accents. Both controllers are absolutely gorgeous. This berry blue one hasn't succumbed to stick drifting yet but unfortunately my alpine green one has. This one's still going strong and works just as great as the normal black one that comes with the PS4 console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Best Controller EVER..!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller yet from Playstation. Better than the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a long-time PlayStation gamer - going back to the days of the PS One and the wired controllers - this controller is a little different than the PS3 wireless controller, so it does take a little getting used to. But, as always, it works great, feels great in your hands and I have nothing negative to say about it!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    The controller is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, this controller is not any different from the stock controller one gets when they purchase the system. Just make sure you look to other companies to ensure you are getting the best price. I was able to find a cheaper option that was $15 cheaper than Best Buy. Fortunately, Best Buy did the price match!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having a hard time finding a color I liked. It seemed like availability was limited, but I finally found this at Best Buy. No complaints from me. Functions perfectly and looks nice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller as you would expect coming from Sony. I purchased on sale for $34.99. Crisp buttons, quick response and super fast recharge for long battery life until next recharge. I would not purchase anything besides Sony when it comes to game controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Superb!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] A modern classic for those without the new PS5, overall great controller with multiple uses other than just PS4.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are prone to stick drift, so I bought a new one and added replacement plan so I don’t have to keep buying them.

    I would recommend this to a friend