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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64711 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 64,710 reviews
  • Rated 5 out of 5 stars

    Needed replacement controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed replacement controller for PS4. I have replaced many over the years and have bought good ones as well as bad ones. I do recommend getting the Geek Squad protection plan because no matter what happens to it they will replace it for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy & smooth

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, my kid love the smooth of this controller, makes him easy to use and comfortable, very sturdy as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wireless Playstation 4 controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable. Bought it 2 years ago and it is still working.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service Online

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service online which is easy to order. Got the package the day after ordering which is prompt and fast. The PS4 Controller is in good condition and so far no issues and no problem while I'm using it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great ps4 control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original PS4 controller last of me about six months without a problem I suddenly my hearts a button kept in stock I try to fix it but did not work I purchase a new controller and it works better than original

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Camo Controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter LOVES this controller. It has a very cool design. My only wish is that the buttons didn’t come standard color. They would have looked better with a darker button and fatigue green or white symbols

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice Color

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only ever owned the controllers that come with the console, in black. Had an occasion to need another controller and went with red - was kind of surprised how much I liked it vs. the standard black.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cool BLUE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must-have item for dual game play. My husband and 20 year-old son liked the blue color best. I think it's a shame that the console bundle doesn't come with 2 controllers with such a high ticket price but it is what it is. That being said, it looks & works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for Playstation

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high quality PS4 product. I have bought controllers in the past for a range of consoles that have the controller deteriorate after a few months, usually in the form of the joystick. No issues here, great controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I struggled to find a Playstation controller. Found this one! Works like it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely buy this at Best buy. You get the actual PlayStation controller and the protection plan it's worth the 80 bucks

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love this controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers the playstation series has ever had really, great design and grip!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 CONTROLLER

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Def needs more colors but i love this product.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Better design, better interactivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The slight redesign of the controller makes for a more natural fit for all of the players in my household. The track pad in the middle took some getting used to, but it is invaluable for spelling out words in searches, etc. The glowing lights on the underside are fun for sports games, etc. to differentiate teams, but it would be better if there were a more consistent means of turning off the light (it can be very bright and intrusive). Good sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camouflage is Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This feels and works exactly like the stock DualShock 4 that comes with the PS4 console but looks oh so much cooler! Its the best controller for a PS4 and Best Buy had it sale priced lower than its brick and mortar competitors in my area. Solid product. Good price. Cool look.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal on the controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with all the special features. After getting a great price it even makes it more worthwhile to have an excellent controller. It feels great and has a good response to all the movements in all the combinations. I love it for FIFA

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely enjoyed playing with my ps4 still have thi en controller definitely last

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller at sweet price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted to replace his old PS3 Controller with a new PS4 controller for his PC gaming. We bought this PS4 red controller at great price and he loves it. According to him it is one of the best controllers he has ever used. Good job Sony!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thumb sticks feel durable and the white looks great. I only removed a star because the battery life could be a bit better.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Nice buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color on this thing. Works great and looks great

    I would recommend this to a friend