Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 64711 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 275 Showing 5,481-5,500 of 64,710 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good to have a new controller in the hands and I like the color. PS4 have been hard to find since the pandemic so when I saw this at Best Buy, I had to get since controllers have become hard to find.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller and the color matches the system well. It's still going strong and no issues with the charge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A PS4 Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a ps4 controller and it works as it should. I guess technically that should be 3 stars. I mean, it definitely meets my expectations but it hasnt exactly done my laundry. Anyway, 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rwms

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using a new remote. The ease of everything working well and the quick return of the joystick buttons from the new springs makes one even more confident to advance in game play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    gift

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my son. He likes it and I'm sure it works well because he hasn't complained

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    PS4 controller

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality controller, much and much better than old version. Touch buttons are more smooth and battery last all day. I really recommend it to everyone, unfortunately I couldn’t buy it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kids approved

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and durable for the kids Great color and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gets you good

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller in the game never go wrong with a classic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brought for my father!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect!! Idk how this controller is different from the one that comes inside the PS4 box with initial purchase, but my dad loved the feel of this controller as opposed to his original!! I think he actually uses this one more!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great color

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son felt in love with this controller. The color is really nice especially if your into color things. Obviously it does everything a regular control does but just having that visual on your system is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    effecient controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed another controller for multiplayer gaming at home and white was a good color to separate the users. Would have liked blue or another color but this one will do the job. The touch pad is also a nice feature when having to type long emails or get around the screen quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 Contoller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great! BestBuy has a decent stock of all different controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Best color for PS4 Dualshock 4

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best PlayStation controller released to date comes back in a brand new color. The same great feel and response in the hand and in game but in purple. The color is a darker shade of purple and has muted colors on the face buttons not to detract from the nice color. Dark black buttons is a return to the launch edition controllers before they were changed to the gray color on the sticks, face buttons and shoulder buttons. Highly recommend anyone who likes purple to get it

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Extra Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new playstation dual shock 4 takes a bit of getting used to the placement of the touchpad, other than that its just a standard ps4 controller. I went with blue in homage to the old school batman to go with the silver controller that came with the arkham knight LE console

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best looking controller!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this controller out of the other versions. The others looked generic. Plus, it suits shooters; which are pretty popular now. If your gonna pay for one of these controllers, might as well get one with the most design. Clearly, this is the one!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for now

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for ps4 but after a while all the controllers go down hill

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my husband’s PS4 controller and was having a hard time finding one in stores, everyone was sold out. Was happy to get one online at Best Buy. Works great and arrived quickly

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this right before the PS5 came out for Rocket league and it served me well! I love the Magma red color and it still serves as my back up controller!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Its just a controller

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller seems to be lasting. Thats a 25% success rate if it actually lasts. Controllers seem to die a lot for PS4s

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as a Xmas present for my son along with COD WWII, he loves it. I would estimate conservatively, he has a couple hundred hours of game play using this controller and is working like new. Loved the camo design calls is official WWII controller.

    I would recommend this to a friend