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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64711 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the product's strong overall performance, appealing color options, and sleek design. They also value its improved battery life, ease of use, and reliable wireless connectivity. However, some customers have noted concerns regarding its price and potential issues like stick drift, with minor complaints also raised about button quality and included accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 286 Showing 5,701-5,720 of 64,710 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good looking

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality control , white color is very appealing .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works great. It’s made so well that even if you drop it multiple times it still works great.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Vibrant red

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for an early Christmas present so it won’t be opened for months. I do think the red is very vibrant and a good color for a kid.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller love PlayStation and I’m a huge gamer it’s a real good controller when i play games other than battle royal , follow me on twitch Wxvyytv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So hard to find lately! Best Buy came through for my PS4 controller. Absolutely nothing beats the original Sony controller. Get them before they stop production.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Who doesn’t love these

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I happened to catch this controller on sale. We have a ps5 now but this controller at the time was awesome. The new controllers for the ps5 are incredible but this old

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps4 controller lasted longer than normal. Great to have but not worth paying regular retail price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the color works awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color works awesome Definitely get the warranty it’s well worth it just in case one of the kids break it and you’re covered

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    ps4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. Like the color. And easy to use. My son likes it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasted more money buying cheap controllers and decided to just get an original one from BestBuy, it is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote PS4 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent remote to purchase got it for my husband & he was happy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when it was $10 off then used my Best Buy $10 rewards, good deal. When charged full it will give you hours of gameplay before it dies. One thing I wish PlayStation would do is quite being cheap and supply a charge cord.

    I would recommend this to a friend
  • Cons mentioned:
    Included accessories

    Rated 5 out of 5 stars

    New but no charging cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GameStop wanted ten bucks more and Amazon wanted twenty bucks more all for a used controller. This is brand spanking new. Only draw back no Sony charging cable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and good. Exellent, I recommend to 100%... very good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Revised thumb sticks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of my older, original ps4 controller's thumb sticks started to break apart. No matter how good I took care of them, the rubber still started to break and peel. The new revised controller has better material that doesn't feel like they will break as easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made, reliable controllers. I've heard of some of the other brands' controllers having things like "stick drift". I've never had an issue with a Dualshock 4. They're solid and are some of the best controllers out there. You can also use them as bluetooth controllers for you PC or phone. A little pricey and rarely on sale but well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and matte finish. And the upgraded LED is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    doesn't disappoints

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it one for my son. this one doesn't disappoint you at all. he uses this everyday long hour and it did not overheat or stop working , pretty well build and the quality is vey nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No drifting issues after a long wear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ps4 controller better than the ps5 controller honestly

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the color, hasn't started acting funky like my other ones

    I would recommend this to a friend