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Customer reviews

Rating 4.8 out of 5 stars with 64701 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 64,700 reviews
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Super

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel and easy told. Charges fast and i love it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Needed an upgrade for my Rocket League competing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first new PS4 controller purchase. I use it for the quick response when playing Rocket League on PC via Bluetooth. It fits well in my average-sized hands and the battery lasts a decent time. I would know, I use it on average 8 hours a day for 4-5 days a week. BestBuy had a great price and it was close to my house so I went there and grabbed it from the Pickup area

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buying NEW before its all refurbished

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New snd OEM.. Not easy to find now days.. Definitely recommend..

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Exactly what you need it for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS4 black controller does the job, simple and compact, game on!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    PS4 DualShock Review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite features of the DualShock 4 is the built-in speaker and headphone jack. This allows for immersive audio experiences without the need for external speakers or headphones, and the ability to use your own preferred headphones makes it a versatile option for gaming in different environments. The controller is ergonomically designed to fit comfortably in your hands, with the grips providing a sturdy and secure hold. The buttons and triggers are responsive and have a satisfying tactile feedback, making it easy to navigate through menus and perform actions in games. The touchpad in the center of the controller is also a great feature, allowing for more precise and intuitive control in games that support it. The controller is ergonomically designed to fit comfortably in your hands, with the grips providing a sturdy and secure hold. The buttons and triggers are responsive and have a satisfying tactile feedback, making it easy to navigate through menus and perform actions in games. The touchpad in the center of the controller is also a great feature, allowing for more precise and intuitive control in games that support it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller Working well so far. Got this controller for my son Christmas present. Was very Affordable. Best idea for a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXACTLY what you expect, no charging cord though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what you expect. Came in the standard PS4 Dualshock 4 packaging. The controller itself is a CRAZY step up from the Dualshock 3. Quality product. However, NOTE THAT THIS PRODUCT DOES NOT COME WITH A CABLE TO CHARGE THE CONTROLLER. You either have to get that separately, or you need to use the cable that came with the PS4 when you purchased it. I think it's the same micro USB cord used on Android cell phones, though, so no panic! I'm happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent impulse buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item i bought was very durable, son was elated and happy for Christmas, so it was a win win for me

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    The best all-around controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many controllers out there that are customizable and have cool color schemes and what not. With that being said the originally controller is by far the best all around controller. Very responsive and you just can’t beat it! It has great battery life as long as you aren’t constantly overcharging it. They also last a long time as long as you don’t throw them. I bought his to replace the original controller I got with my PS4, which mean it lasted 5 years. Great product and love the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dual shock controller! Love that is wireless and never had a problem with connecting or the buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good daughter has not had an issue with it at all!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to use and delivered fast. Burttons very responsive and feels good in hand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller and is exactly like one that came with the system

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Works as it should after nearly a year

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for someone in my household. Used roughly four times a week approximately 2 hours a day. No change in battery charge. Still stays charged throughout daily play, with all the sound and rumble turned on. No complaints from recipient at all. Buttons all work as they should. Camo looks as pictured.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say amazing controller no problems yet would buy another one if available

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4 Controller (New)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was bought as a gift. Came nicely packaged, no scratches or dents. Works smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Very easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very easy to use and works well. Bought it to use with the PS4 we got at Christmas and the size and shape are very easy to handle.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Love the color. Good dexterity with the design and operating it with no issues. Fixing them is not easy so try not to overly abuse it. I rotate my controllers be of that. Wireless is perfect for playing on

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    quality purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality item, holds a long charge, comfortable hand feel for long time game play

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Quality and Color- Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the matte navy blue, amazing color out of the bunch. Nice and sleek. As usual exceptional quality and was provided by Best Buy.

    I would recommend this to a friend