Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 64712 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the product's strong overall performance, appealing color options, and sleek design. They also value its improved battery life, ease of use, and reliable wireless connectivity. However, some customers have noted concerns regarding its price and potential issues like stick drift, with minor complaints also raised about button quality and included accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 330 Showing 6,581-6,600 of 64,711 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS4 CONTROLLER

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the white controller. Been needing an extra controller and this fit the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller, dualshock responds to all the visual effects. Very durable and great quality as is but highly recommend getting the protection plan if you have little hands at home, too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Comparable priced remote for a ps4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You had it, i bought it. Didnt know where to find it in tje store. An employee caught me in the store and offered help. He brouggt me right where i needed and offered other help if needed. Great service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Design is amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 controller design is definitely better for guys with bigger hands like myself. Great product and it'll last you a long time. The options and share buttons a great additions to the last gen. I like that you can use the micro USB cables to charge them; Just like most products use now a days. My only gripe with these new controllers is that they definitely do not last as long as the PS3 controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast Delivery. Needed a new controller, got one and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like every other controller. Really good and glad best but had it in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ps4 remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great remote. my child loves playing his game with this remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller on the market

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a fanboy. I have all of the systems. I enjoy Xbox, but this is the best controller on the market. My only issue is I have to charge them a lot. But at least the are rechargeable and you are not burning though batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love me a good ps4 controller to play mortal kombat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dual but 4?

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just another DualShock. Buy the two year replacement and thank yourself later. Also, glacier white is kinda like off white. Stock photo is a tad misleading.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No problems

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far after owning them for a good period of time they still perform very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Dual Shock Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered Sony PS4 Dual Shock Controller. Arrived earlier than scheduled and picking up the item was quick and easy. The staff was very friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wireless controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my nephew for Christmas and he was happy because he only had one working controller. No complaints from him so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camouflage

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No wear and tear and it functions perfectly, can’t go wrong with camouflage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 controller

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this when I have my ps4 and it work perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this remote online and it arrived on the expected date. After roughly 1 week of use this product is performing as expected with no complaints. I am very satisfied with the product and service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a remote that works. I can’t afford a PS5 so I’ll keep buying new controllers after I slam them against the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New and improved from gen 1 DS4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the revamped dualshock. There are some technical differences which many reviews will elaborate on. I will simply state that they had it right first time, and only fine tuned it to make it better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You have to have a good one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the ongoing expenses with a gaming console, in addition to the cost of new games, is the game controllers. You don't realize how many hours you can put in on a good game, mashing the triggers, jamming the joystick, and maybe even throwing the controller across the room. The fact is, these take a lot of abuse and eventually they just wear out. My old white PS4 controller was done in this summer with Farcry, Ratchet and Clank, etc. The up/down function on the joystick started to fail, and you just can't have that if you want to win a game. Bought a replacement at BestBuy and the buttons and joystick are now responsive and minty fresh. I wish it had been on sale, but it wasn't and when your old one goes out on you, you can't wait.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    It Just Works Well!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this by mistake because I didn't know that a controller was already included with the PS4 bundle. It's a cool read color--and it's always good to have a spare.

    I would recommend this to a friend