Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 64709 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 64,708 reviews
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Another fine Sony product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned about upgrading from my PS3 to the PS4 but everything has been great. This controller is similar enough to the PS3 version that I did not struggle at all with it. The ergonomics are great for everyone from my 10 year olds to my 15 year old and even this old man. Sony always makes a quality product and this is no exception.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Good Controller

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not much to say. This is a good controller. It’s the same model that came with my PS4 Pro. I needed a second for 2 player games. It works well. Battery life is good and it is rechargeable. I can’t change the batteries in pinch since they are sealed inside, so I bought an additional charging dock. It’s also slightly small for my hand. I prefer the larger Xbox controller, but that’s a personal preference. Overall, it’s still good and pretty much the best controller you can get for the PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Nice upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new version of the controls are perfect. They fit comfortably in your hand and the buttons just feel better quality. I've had my PS4 for about 6 years and this is the first new controller I have purchased, but you can tell a difference from the original ones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 4 out of 5 stars

    Another year of use for my PS4

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to buy this Magmar red DualShock 4 for my Gran Turismo 7 second setup (the 1st is on a PS5). Excellent ergonomic and good battery life.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Best controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente controller best quality for the price and to this day it hasent got stick drift or any problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller, great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simply, the controller works as expected and was purchased at a great price! The kids love having their gaming system up and going again

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    My second controller so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the best place to buy electronics with insurance. Just go into the store whenever your technology has issues and if they cover it. You can either get in store credit or a new one(maybe even an upgrade but you may have to pay the difference) ofc it then voids the insurance, but then you can just buy the insurance again. You already know there is going to be stick drift and if you don’t want to mess with the controller your self. This is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 4 out of 5 stars

    edges are rough feeling

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is great and the battery lasts about twice as long as the older version, which is great. One thing to lookout for on these revised dual shock controllers though is that the edges where the seams connect on the handles don't seem to align well anymore. We have purchased 4 new ones in multiple colors and they all have the same defect. This causes the controller to feel rough in your hand and actually cause irritation after long periods of use. We had to scrape down the edges at the seam to make them feel smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid and reliable.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as stock controllers, it’s by far the most reliable out there that I have tried (and I have bought many other brands). It’s small for my hands, but all controllers are too small honestly. Use this with windows PC, it has a couple of features that I prefer to disable, which is windows will detect this controller as an audio input/output device which each time you connect it changes audio setting, that can be annoying, but if you disable it as an audio device it works perfectly afterwards!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Does What It Says on the Box

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one of my controllers started to experience drift on a stick and cleaning and resetting it didn't resolve the issue, this became a necessary purchase. This newer DualShock 4 is an excellent controller with some nice minor improvements to the one that came with my original PS4. When pressing down on the 4 main buttons, there's a sort of soft resistance that feels nice, particularly on games where you're holding them down for extended periods. Also, there is a small line at the top of the touch pad where the light from the front light bar is visible, which is a nice added feature, particularly on games that vary the color based on context. I'm excited to eventually get a PS5 and try the new DualSense controller, but until then, this works great on a PS4 and is an easy purchase if you need an additional controller or a replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Blue is cool.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically what you have is the standard PS4 controller just in a bright blue shell. The colored controller is a little slicker than your standard contoller. Note sure why that is since they are all made out of the same type of plastic but it is. Same old dog no new tricks. Unless you what a controller you can specifically claim as your own in a house of gamers, there is no need to pay the extra $10 and get a colored controller as there are no advantages to the change. However if you like mods as most gamers do, changing up from the standard black contoller is a nice change.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    10/10

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my boyfriend and he loves it. I love the color and so did he. It works perfectly and it such a perfect gift. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design of the ps4 controller and I got this one on sale for a $5 discount plus used rewards for another $10 off! I do look forward to a less expensive version knockoff though since the normal price is pretty high. I highly recommend the best buy warranty on everything. I have used it multiple times without any hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves!! Wireless and a great gift for any gamer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ps4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it back to warzone finally it’s body time……….

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Worked like a charm

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking remote and worked like a charm. I needed to replace my old remotes and love the color

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Smooth.....

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice color, it feels good in your hands and it is not as heavy as other controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller, good and efficient battery charging takes a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Controller

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service and the employee was very professional and informative. The product itself, was what I needed and right now today, I haven't had one issue with this product that I ordered. Thank you, best buy for putting your customers first.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 4 out of 5 stars

    Good Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    II bought this in November 2014 and have been steadily using it since. I like the color, well, I bought white to match the black controller; wish they came in more colors......... I am having an issue now, (July, 2015) with the controller getting 'stuck' and it is impossible to play MKX against your friends when the controller is sticking and does not play or the same stuck move occurs. I am going to check on the warranty for a replacement/repair and hopefully I don't have to pay for another one. I still give it four stars because seven months of use without any problems

    I would recommend this to a friend