Customer Ratings & Reviews

Best customer service and the employee was very professional and informative. The product itself, was what I needed and right now today, I haven't had one issue with this product that I ordered. Thank you, best buy for putting your customers first.

My son's PS4 controller was going wonky so I swung by Best Buy and purchased this replacement controller. It connected instantly and works exceptionally well, better than the one it replaced. My son is very happy!

I only had them for a day and had to return them bc of the console i was sold. Otherwise they were good controllers.

I purchased this controller for my son to replace his broken controller. He loves it the color especially. Works great. Best Buy had the controller when it was sold out everywhere else.

My original controller finally stopped charging, so I had to get a new one. I figured I'd get red instead of the standard color I usually have always had with Playstation controllers. So far it works as expected, and looks more fun too.

The DualShock4 has improved in its sturdiness and feel since the original incarnation. If you have busted analog sticks or sticking buttons, you shouldn’t worry about it happening again with the current production model. I recommend the gold one, it’s sleek.

i love the design of this PS4 DS4 control, plainly because i like the simple translucent color. Function wise , just as smooth and neat as the regular PS4 DS4 control, great connection to my laptop (windows system), and work well with most of the game. I can even set it up with simulators for such as PS2 games . And the battery last long enough for you to get hours on the game with non stop. Recharging is fast and buttons are sturdy. So no regret and fair enough for full 5 stars.

Ordered online for instore pick up; in and out of the store very quickly as always. The controller works as it should and the color is cool.

I purchased this controller with the intention of using it with Playstation Now. At first I was hesitant to believe that using my PC with a PS4 controller would allow all the features. However, I was pleasantly surprised when I could play the Playstation Now games with the Touchpad, and movement features of the controller, on my PC! Also, to make things even cooler, I play games on Steam very often, and the PS4 controller has native support on the Steam application, which allows the controller to effectively work with most of my games without any strange re-mapping of buttons. This purchase was definitely worth the cost. To be honest, I did not know it was a wireless controller, so I do not have the appropriate dongle to use it through the wireless on my PC. However, I prefer a controller that is hard wired anyways, and the controller works great with any supported USB cable.

Works great for Apple TV, iPhone, Laptop, and pretty much anything else with Bluetooth. Quality is good. Feels solid. Weight is just right. Has some weight but not too heavy. Pretty light. Good response time. Would recommend.

The PS4 controller is the best controller for the PS4 by Sony. I have tried off-brand controllers and they died extremely fast. This controller has been going since I bought it.

It always is best to get the original controller. It feels like it should and I know it will last very long. Go for it, do not save money trying to get a 3rd party unless you are a fan of a specific brand.

The PS4 controller is fantastic. The controller was the one thing about the playstation that I never liked. Until now. It may not look much different than the previous versions, but it feels a lot different and is far better than ever before. I couldn't recommend it enough.

We are very impressed on how wonderful it's working.

Works great! Would definitely recommend to anyone. Controller connects easy and is a great copper color. Easy connectivity and easy to use.

The product is new as indicated. My spouse originally thought the purchase was directly through Best Buy. However, when placing the order, it was realized this is not the case. This is through a 3rd party seller. While I appreciate the product appeares new as indicated, if I wanted a 3rd party seller, I could have ordered off Amazon for less money. Through the process of ordering, my card was skimmed and attempted to have Apple Pay set up in Hong Kong. I don't even use Apple Pay because it's so rampant with scams as it is. I was also charged twice for the purchase and had to wait 3 business days for the duplicate charge to drop off. All things considered, would not order from this 3rd party again.

If you are buying this controller, then you probably already have the ps4 Pack-in controller. The only big difference is the color scheme. Battery life, motion control and connectivity remain just as high quality.

Having one of these controllers is basically a must when playing hours of gaming on a PlayStation system being able to recharge and swap out controllers is very important to have a second controller it would be highly recommended

My son's old control is already having a problem with a button. However as an original PS4 controller it worked perfectly for at least 2 years. So we better play it safe again, buy the original.

Compared to the old Dualshock 4, this controller feels better in every way in terms of feel. The triggers, analog, and entire controller all feel solid and smooth. That is a massive plus for me because I hated the way the old black Dualshock 4 got this slimy feeling to it really annoyed me. The triggers remained very strong and springy after months of use, also a plus. The reason I deducted a star though is because I may have gotten a defective controller. When I got the controller, up on the dpad wasn't as clicky as the rest of the directions. It wasn't that big of a deal at first, but after a few months the dpad became unresponsive. The day it became unresponsive was today. I really enjoyed the controller so I am going to replace my broken one with a new one, and pray to the heavens that my blue one was just a defective one out of a bunch of non-defective ones. We shall see!