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Customer reviews

Rating 4.8 out of 5 stars with 64709 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 64,708 reviews
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great Controller w/ one minor flaw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing this controller after breaking my last one on accident, I was excited to have a brand new controller after buy one a couple years ago. However, after bringing it home, I noticed when using the controller that the right analog stick malfunctioned a bit where it will pan the camera in-game slightly to the right even though I’m not touching the stick, let alone the controller. Although many functions in my games doesn’t need that bit of slight movement from the analog stick, but this does (kind of) get in the way when I’m playing First-Person Shooters where accuracy is key to win. Overall, the controller is ok and I was still satisfied with it. It’s just that this minor flaw takes away that “fresh, brand-spankin’-new feel out of the controller. If anything, I shrugged this flaw off as if this controller must’ve been a refurbished controller. All-in-all, I’m okay with keep the controller, I just hope I don’t come across anything like this when I come back to buy the PlayStation 5 considering it will be a brand new hot topic of 2020-2021.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller there is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't get better than the Dual Shock 4. The grip and feel is perfection. I can't think of anything that needs improving. Maybe a longer lasting battery. Works great on the PC too. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design color works great would buy agin always good to have a secondary remote

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it really works great. easy to handle. there is nothing i dislike about this control

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Like The Factory Original but Silver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just like the new one that came with the PS4. Very pleased with it. We needed an extra remote and having another color makes it easy to remember which one needs to be charged after use etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for PC gaming last year. While I enjoy the feel and layout of the controller, these pieces of tech still are not that durable. In month 4, the spring for the right trigger button snapped. It wasn’t a big deal though as I had a spare controller lying around to use for repairs. It’s easy to take apart and fix these things, it just takes a little bit of time and patience. This is just a standard ps4 controller. If you need one, get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for PC GAMING.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel of the controller. It feels light and responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Sony dual shock controller for PlayStation 4.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and works as it should. I had a difficult time finding one but bestbuy came through for me. Love the red color.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Must have a 2nd stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised at the price tag that the console doesn't come with a second controller. They are overpriced but necessary. The quality of the PS4 controller is great compared to previous generations or the XBOne controller IMHO

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and works great! Love my white controller!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    High Quality Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with the quality of this controller. It is comfortable to hold and play games with. The battery life seems to be better than my older PS4 controller. Overall I recommend this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PS4 controller, the grip and feel when playing is superb. The magma red color is pleasing to he eyes. I'd recommend it if you are looking for a buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband enjoyed playing with this controller. Handles well. Charges fast

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Sony PS4 controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony PS4 controller. Purchased for a second controller. Works great and the alternate color is good to tell between the original controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome exoerience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the item it felt great in my hand. I love the color 2

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Much better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of the original controllers that Sony made for the PS4, and I have to say the newer one, this model, is so much better. It feels better in the hands to use and the battery lasts much longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first encountered the DualShock 4 controller when I was playing on my PS4 and it was great. Lightweight, great response time, love the LEDs that change colors , touchpad is also good and triggers are responsive enough for feedback. Now I switched back to PC gaming and this is great. I'm running it with "DS4Windows" which is a 3rd party app to make the DS4 controller work on Windows. It's great! you can use it either wired or wireless and charge from PC with the micro-usb cable it comes with. I played WWE 2k18, NBA2k18, COD: WWII, and South Park with it. So far- great! Highly recommend if you use controllers for PC gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved how easy it was to use and easy to pair with my system

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony PS4 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 Sony Controller wireless was good price, reliable original Sony Controller not a knockoff. No issues, performs beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Still great and in Red!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is still great. My son still prefers this controller and in red.

    I would recommend this to a friend