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Customer reviews

Rating 4.8 out of 5 stars with 64696 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 64,695 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    There’s nothing like a new controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great price during a sale and have expanded my ability to play multiplayer games with friends and family. Very happy with my purchase. I always prefer the first party accessories because they never let you down. You pay more for quality, and quality is what you get.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    It's my favorite color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well, and it's my favorite color!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Option for the “Gamer”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my sons birthday. Best Buy had an insurance option that allows you to have the product fixed it replace, which was a great add on. Heavy game play eventually added wear and glad there’s options for the “Gamer”. Awesome Cameo look!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for gaming or binge watching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the wireless controls. I binge watch a lot of Hulu and Netflix so when I’m in bed, grubbing and watching my favorite shows it’s so easy just to press X. They charge pretty fast and last a long time as well, though if you game on PS then they might wear out just a little faster but still lasting a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    If u love ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u love the color red& playing ps4 this is 4 u. Its great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better than first gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery last about an hour more than the original dualshock 4 controller. I also like that they added an extra light bar so that you can tell what color the control is without having to turn the controller. If you need one definitely pick this one up. I got it during the days of play sales for $40 so really worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kids enjoying 2nd game.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers were for a second game at a different location and the kids love them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surprisingly good for PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered to use on PC for a racing game. After some software installation, it works perfectly for an xbox only title. Also works well as remote for Netflix. Xbox controllers are easier to use on a Windows PC, connectivitiwise, however the DS4 is just a better controller.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Sony - DualShock 4 Wireless Controller for PlaySta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup and use. Works like OEM controller. Nice

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Works great! Great color! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality, comfortable controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality, comfortable controller. Cannot go wrong with the official sony controllers. Sturdy construction; these are built to last and a large improvement over the Dualshock 3 on the ps3 which had sticky buttons and controller stick drift.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    dualshock 4 for Sony ps4 gold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent hold and color, performs well, full charge is reached fast, has good design and holds well. It has a good design, adequate features and easy handling.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller works fine.Sony finally fixed these controllers i think had a lot of trouble with the early controllers after alittle use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great control

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ran to Bestbuy any time I need a replacement. My son remote stop charging so I went and grab another from my favorite store. My sin is happy now since these one is very effective and working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 to PC

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for PS4 games on PS5 and great for PS gaming remotely on the PC.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Design & Comfort!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally love the Dualshock 4 controller. The design is very sleek and modern, not to mention smart! The controller packs everything you need as a gamer into one comfortable controller. Vibrations and rumbles, lighting to signify whos who, and even a built in little speaker to provide further immersion. Great controller for a fun console.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Ps4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New controller is smooth and easy to use. Lasts long.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Awesome new color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 controllers don't hold up as good as the PS3 controllers. They are more comfortable to use than the PS3 controllers; however, they don't hold up as well. My problem is the R2 button ends up sticking making the controller unusable so I recommend taking out Best Buy's awesome warranty so you can get a free replacement within 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great times ahead!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this color so much! Always amazing to find one of these in a different color than the standard black.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are prone to stick drift, so I bought a new one and added replacement plan so I don’t have to keep buying them.

    I would recommend this to a friend