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Customer reviews

Rating 4.8 out of 5 stars with 64696 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 64,695 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You Know What to Expect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know what you are buying and why. I experienced no issues with it or Best Buy in regards to this purchase. Only thing to comment is that Best Buy was out of most colors when I purchased, which was mildly disappointing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Real PS4 Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only these PS4 controllers that are made by SONY work correctly. Those cheap $20 knockoff controllers do not work. The speaker sucks. The touchpad blows. These actual PS4 ones work perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a free long charging wire for purchasing this item

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 Controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the value it’s great! Works and feels great! And with Best Buy you know it’s good quality !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are OEM and work perfectly. Don't wast your time with an aftermarket controller... when you add the extended warranty from Geek Squad the controller is covered for two years. My original controller when I purchased the ps4 started having problems at 15 months. Now I won't have to worry about death gripping this thing!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good controller to use the color was nice as well

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    loved bright red color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller for my son's christmas present. He instantly LOVED the bright red color. Connected perfectly fine with his PS4. He uses it every time he plays now. Looks way more attractive than the regular plain old black controller. He’s happy so I’m happy. P.S. I bought this controller at an amazing price. So I did not pay full price. Great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote holds charge very well and it is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice controller, durable, and awesome design! love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Game Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Game Control. Very easy to use and very good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an additional controller that I wanted for my PS4 Pro Destiny 2 Limited Edition, and I was worried the glacier white would be different but it matched perfectly. It is the same as the original controllers, responsive and exactly what you want although it's a little pricey for the stock controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lifespan does not exceed one year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy I love the products, but this control does not last more than a year, if you have to be spending. But it's good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming Now

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, it works great playing with this new controller. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller for PlayStation 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the recently purchased Dual Shock 4 Wireless Controller for Sony PlayStation 4. It works really good. High quality, great product. Good price and again - Best Buy always takes great care of their customers. Big Kudos to Best Buy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controller so Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller has been great so far - I have had several other that fell apart - Only time will tell. That is why I gave it a 4. They are somewhat pricey also.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller does the job it is might to do. I purchased this controller because the original controller and its partner's battery life was starting to dwindle. So new controller battery life is better and now I have two spare controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Who doesn't love Camo on a controller.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was for my grandson. He goes through controllers quite a bit. However, we love playing with this Camo colored controller. It is physically the same as the others but the unique color makes my grandson feel that he is in charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Had to buy new controller the old ones battery would not stay charged, This one is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy on top

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller and there is some always available at best buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller and easy to use plus its very durable.

    I would recommend this to a friend