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Customer reviews

Rating 4.8 out of 5 stars with 64696 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 64,695 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why am I reviewing this item?? For the points. We all kow that these controllers are top quality and the easiest to use out of any game system except for the old Sega and Nintendo's. You have tons of buttons to use that do many things. Great controller but really expensive so buy one on sale like I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband. He says that the dual shock is his preferred controller. I bought the extra insurance this time as he's pretty rough and goes through them to fast for my pocketbook. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    great cotroller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color and the functuality. It is very ergonomic

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a PS4 controller. Made by Sony. Have you ever used a play station before? It’s a controller. It works well, it’s better than an Xbox controller (-personal opinion) why buy from Best Buy? Simple: Because you can get a warranty. Buy your next controller from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get to the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my controller loved the workers too. They were polite!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that this controller is extremely well designed. I’d like the ceiling of the joystick. I love how the battery just lasts forever.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with an awesome colorway. Camouflage!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. The Best Buy employee was knowledgeable and offered the best price possible for this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live this controller works great. Had to get a new one because I broke my other one my own fault

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Don't settle for the 3rd party junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dualshock 4 controller hasn't drastically changed in my 2 decades playing Playstation consoles for a reason. It's a great controller that makes gaming easy. It's durable and works great. The touchpad is an interesting new feature even if it's a bit under-utilized. I use one for PC gaming as well. Buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 very competitive boys and though they are rough with the controllers (banging them on the floor when things don't go their way), the controllers have continued to work and the boys are given a 24 hour break from playing. I am impressed with how they hold up compared to those from other gaming systems that we have had.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 remote control

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for over a month. So far its great. I use it everyday and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Solid functional controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking color. Everything works like it should.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Good control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far everything's working fine everything's going well kids are enjoying the new control and I love that it's red.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller still good. Since I bought it it hasn't had any faults.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my brother and he loves it! He broke his last one and this one is holding up great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a ps4 controller. Gets the job done. Maybe it's just me, but I feel like the newer ps4 controllers (2018+) feel way more durable and comfortable compared to the initial controllers. Every holidays they have the controllers on sale so that's a good time to buy them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Its a great controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more is there to say? It works great for ps, pc, and mobile gaming. Its got a TouchPad and gyro sensors, which the Xbox controller doesn't have. It may not work without drivers on windows but once you get them set up everything works great!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Have a Player 2?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my white ps4 controller during black Friday and saved a lot of money, I bought it as a backup controller in case the original crapped out on me. Good thing I did, because the R2 button malfunctioned weeks after I got this one. It works great and they come in different colors, I recommend getting one for backup or a second player.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Included accessories

    Rated 4 out of 5 stars

    I learned something

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unaware that a charging cable didn't come with the controller. It was a little disappointing, but now I know! Otherwise, it's great!

    I would recommend this to a friend