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Customer reviews

Rating 4.8 out of 5 stars with 64696 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 64,695 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great servic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service literally no wait when I picked it up, bought as a gift for my niece for her birthday, she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Ps4 controller is the only way to go. Very durable and quality made. Love the variety of colors Sony makes them in for easy individuality within a household. Always best price at Best Buy as they match any online price. Have it same day and not have to wait for the "free two day" shipping others offer.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great choices for color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that there are different color controllers! I love the rose gold color. It feels smooth and works amazing. I would probably buy the purple one next!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement for a broken controller. Don't like how expensive they are now when they are older generation, but I guess it's easy to make a better profit on them. Either way, it looks great and works great.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Analog Drift = 4 Stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few days of having this lovely color PS$ controller, I noticed that the left analog stick would get stuck inside and would have to loosen it a tad. Due to that issue, it would cause a bit of driting until I would fix it. Wish Sony would use better parts for the analog sticks. There seems to always be a drifting issue with them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really glad that you can still purchase brand-new PS4 controllers. This is the authentic Sony DualShock 4 and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote with a comfortable grip

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps4 remote is a bit bigger than the ps3 remote with more of a matte finish. The feel is a lot more grippy and doesnt greasy up from sweaty palm from hours of gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better Built DualShock 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my original PS4 controller due to the rubber pads on the joysticks worn down to the plastic. The new DuelShock 4 seems slightly better built then the original controller that came with the launch PS4 & the battery life is definitely better on this new model.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller as you would expect coming from Sony. I purchased on sale for $34.99. Crisp buttons, quick response and super fast recharge for long battery life until next recharge. I would not purchase anything besides Sony when it comes to game controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 4 out of 5 stars

    Nice controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nicer dark blue PS4 controller that has a decent feel, can feel a bit bulky at times & slippery after long use

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Is what it is..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to really say other than for me, white is new. Usually just get the black wireless controller,, white looks much cooler now that we have one.. (Was another last minute gift idea to my son when I heard his controller was crapping out on him...)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Recommended.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original PS4 controllers are seven years old and don’t hold a charge for very long. This one lasts for hours and hours. I have tried the aftermarket ones on Amazon and they aren’t the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if the PS5 controller tech is de facto better, i still like to use the ps4 controller for vita tv or for remote play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a Christmas gift for my daughter, but it is exactly the one she picked out so it's already fantastic in my book. I am sure she will enjoy getting to play games when her friends come over instead of only having 1 controller

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    I, my My wife and daughter love this controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is outstanding, the buttons are smooth and very responsive. Everyone actually wants to use this particular controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good deals

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good goood good goooooood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quite the joy(stick).

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller so my GF could play games with me via my MacBook Pro and iPad. Works flawlessly, is easy to connect, and yes, we can have two controllers connected at once so when can save the world as cats and dogs in Cat Quest II.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Design

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DS4 has a great feel in hand and the battery last for quite a while. The blue camo is a nice touch for those that want a controller with some color!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite color in game controllers...got used to this controller for the playstation 4 console. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Yes!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller looks awesome and feels great

    I would recommend this to a friend