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Customer reviews

Rating 4.8 out of 5 stars with 64701 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 64,700 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Auld Lang Syne DualShock 4!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original and still the best! Was hoping for a proper lengthy retirement,but since Sony is moving on sooner than normal,I raise a glass with Polygon Man and say sayonara! Now to pick up one more...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    It's a ps4 controller

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doea what it is supposed to do. Wish they carried more color options.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has really been a good controller with good price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works way better than aftermarket controllers with bougie soft materials

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Classic DualShock 4 - recolored in Titanium Blue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same amazing controller made by PS4 but with a sleek new color! Looks good, feels good, and works as any other controller. Fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this with the new PS4 system from Christmas. The controller feels good and works great. My only complaint is the two very small buttons on the top of either side. Pretty hard to find and press as they are very small and flush with the controller surface. Other than that, no problems yet.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really wanted a gold one. This one was on sale so we bought this color. It looks pretty slick. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    MikeN1971

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Kids Love the PS 4 Controller because they can use it for a very long time when it is Fully Charged!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Love the new color choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Great controller.I like that it's so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Works like a champ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like a black or white controller, but its gold. Very nice looking, but I don't typically look at it. I'm playing a game. I only look down when I lose and there is a nice gold controller staring back up at me. Gotta love copy / paste with these reviews.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome it’s a beautiful color too. I like the way it looks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for laptop use too!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to use for my laptop and it works perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Cool color!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best color besides the gold one. New light bar gives a light on the useless touchpad so it looks better at least lol.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Second Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, obviously ONE controller is not enough to fully enjoy a PS4, so I had to purchase a second one, and I got it at a great price. Unlike the Xbox there are no batteries to replace here, which threw me for a loop when I first took them out the box. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Not too bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive recently switched from Xbox to PS. I prefer Xbox controller, but getting use to PS. Color is awesome and quality is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Castro

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this control for a long time and even today it's in great working order. I advise you to have one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was calling so many stores to find this controller and couldn’t find one at all they were sold out but then I called best buy and boom I got the last one I love my controller so much !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Way better than older controllers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t bought a controller for a while since the old ds4 controllers worked for so long. I am glad I tried a new one - it works much better and my gameplay has improved dramatically. Mostly aiming is very accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OEM controller, built to high standards seems perfect to me. We will see how the long term reliability nets out. I also bought the Energizer charger unit with battery pack and we will be using that over the standard packs. got a white one and a black one, so the kids know at a glance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was literally the only place I could find one of these controllers right now. Thanks for pulling through and it works as it should!! Very happy and always wanted this color blue controller!

    I would recommend this to a friend