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Customer reviews

Rating 4.8 out of 5 stars with 64696 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 279 Showing 5,561-5,580 of 64,695 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rwms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using a new remote. The ease of everything working well and the quick return of the joystick buttons from the new springs makes one even more confident to advance in game play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item and price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like its supposed to. I just wish that Sony added grips to it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great quality, i really love this product...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed replacement controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed replacement controller for PS4. I have replaced many over the years and have bought good ones as well as bad ones. I do recommend getting the Geek Squad protection plan because no matter what happens to it they will replace it for free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It Works as Expected

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive....but is what it is. I like ps4 controller better but you need these for ps5 only games.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice for dollar amount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good for gaming on ps4 such games like madden 21 and gta5 hold charge very well and is easy wipe off dirt and stains nice grip handle very lite and warranty is good for this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps4 controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Official controller, very high quality. Would buy from best buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the controllers at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love buying the controllers from Best Buy. I had to get the warranty on my controller as well. I had bought a controller from Amazon and what a terrible mistake that was. They sold me a fake. It didn’t even work properly after two months of use and I put mine in a case and play gently. I love the quality I got from Best Buy, as well as the service. I ordered it and it was sent and received within the week if not two days after purchase. I’ll continue to buy my electronics from Best Buy. I’m very happy. But always purchase the warranties, you just never know and if they don’t offer them then stay away from that seller. Make sure your buying the right stuff, from the right places. I recommend Best Buy as we all know, it’s all authentic there.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A PS4 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a ps4 controller and it works as it should. I guess technically that should be 3 stars. I mean, it definitely meets my expectations but it hasnt exactly done my laundry. Anyway, 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for the camo lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had the urban camo, and when I saw the new green it was still "coming soon". Religiously I checked until it finally said "add to cart" I just had to have it. Of course, I wasn't disappointed, it's my new favorite and I use it all the time. Perfection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, excellent service and punctuality and speed of delivery

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works great. It’s made so well that even if you drop it multiple times it still works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic controller! I can’t put it down!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean I have two other controllers for my PS4 but I can’t help but love the color of this one! Plus it really cuts down on time searching for my black PS4 controller on my black couch -_- plus it works like a dream!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller and the color matches the system well. It's still going strong and no issues with the charge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my husband’s PS4 controller and was having a hard time finding one in stores, everyone was sold out. Was happy to get one online at Best Buy. Works great and arrived quickly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s a ps4 controller from Sony lol

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong. The white is nice tho lol However I’m pretty sure i already broke it slightly but that’s definitely me being a destructive person and stepping on it. Should be cheaper tho but that’s on Sony

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice advance for the controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is cheap that the Star Wars version of the PS4 did not come with a second controller. Thsi is a must to play with a friend and should have been included. The controller is a nice advance over earlier models and when coupled with the cooling charging stand is a best way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent i would recommend very easy to set up and use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal on the controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with all the special features. After getting a great price it even makes it more worthwhile to have an excellent controller. It feels great and has a good response to all the movements in all the combinations. I love it for FIFA

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Wonderful Color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dualshock 4 is essentially the same as any other but of course the color combo is what makes it stand out. Having said that, the controller is much more tight and responsive than my older ones seeing that it’s brand new. What I find most appealing is that it’s a two-tone design of orange and blue. Installation was a breeze and had some battery power right out of the box. After a full charge it last a long time. Perhaps its somewhere around 15 or more hours. It is a lovely controller to have!

    I would recommend this to a friend