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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64695 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 312 Showing 6,221-6,240 of 64,694 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product, as expected. Happy to purchase through Best Buy where I was able to use my reward credits to get this item for much less than the standard pricing.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great nice calm color and Easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Works like a champ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like a black or white controller, but its silver. Very nice looking, but I don't typically look at it. I'm playing a game. I only look down when I lose and there is a nice silver controller staring back up at me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 OEM

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what you would expect in a Sony PS4 product. It is good quality and solidly built. If you have other controllers, then there isn’t much difference. A couple of things to note. When I first used this controller, it felt very slick in my hands. As a result I almost dropped it a couple of times. Not a big issue, but if you get upset at the game and swing your arms, it could fly out of your hands. This slickness goes away or maybe I just got used to it after a couple of days. The other issue is it does not come with the charging cable. As long as you still have the USB charger, your fine. Just realize that if you don’t have this, you will need to buy one. All together though, great product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps Item

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great! used for a good year and a half! would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love PS controller compared to X-Box. PS controller seem to fit my hands better. Good quality and works as intended. I have been using this for about 1.5 years, still no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My new game controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a Logitech Rumblepad 2, for use on my PC and with games on Steam. It is similar but much lighter in weight, and the joysticks are shorter and easier to control, and are even with each other (not offset), which I prefer. It has a built-in battery that charges on my computer via USB, and when fully charged, it's wireless (Bluetooth). I use it corded. The "trigger" buttons pivot from the top, instead of "in and out" like the previous controller. So far a great controller!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like it is supposed to! Got it to use with PC, it is a good change up from keyboard and mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller and nice color

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped my old controller and one of the joystick buttons broke. Luckily Best Buy had one in stock. It's a newer version which is cool because the battery last longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and awesome Service. I ordered through the app and got my buy ASAP.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my new controller. Has a variety of alternate colors.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my new controller. Has a variety of alternate colors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best no complains. Thinking of buying another one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ps Forever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall solid controller, don’t understand why it’s still original price being that ps5 is finally in stock, but still you get what you pay for, life span for these bad boys if you treat them well 5-6 years for sure …

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item!! Works great! I connected to my pc and play a lot of games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    price matched

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ps4 controller. best control out there compared to other consoles. Best Buys price match is the easiest hassle free process. buy most of my items with price matching in order to get my best buy rewards points.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    A great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of this product. Feels the same way as any other controller but the color is much better looking. It really does stand out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White PS4 controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids do wear out these controllers but the product is solid.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like every other controller. Really good and glad best but had it in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Slightly better than stock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the one that comes with ps4, only has a better grip on the handles and different color.

    I would recommend this to a friend