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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 65441 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 65,440 reviews
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have definitely seen multiple improvements with these new PS4 controllers over the older ones. The battery lasts a lot longer, the thumbsticks are more rugged and have a better grip on them, L2 and R2 buttons are more springy (a good thing), and the thumbsticks also feel way smoother when moving them around. Gorgeous controller, I'm so glad Sony put out some crystal shades in their slew of DS4 color options because they've always been my favorite kinds. The red looks so dang good too, they've knocked it out of the park with their bold colors, it'd be really easy for a lot of them to just look super tacky but instead all the colors I've seen just look really cool.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Exactly what you need it for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS4 black controller does the job, simple and compact, game on!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Excellent Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another fine product produced by Sony. This controller is an original product not a replica by some cheap knock-off company. Works like it should, color is very nice and battery life is very good!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great Controller, Great Color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller, this is exactly what you would expect from a Sony product. I love the color of it, this is really what stuck to me. If you can get it at a discount, go for it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not always that Im a buying new controllers - wait yes I am. I have about 6 and consider myself a casual gamer and I do have friends that I game with as well so when It comes to PS4 controllers I like to have that new controller feeling. Older controllers like the ones that come with the system have a smooth feel to them and the newer types have a bit of a texture to them which enhances the grip and make them a pleasure to game with. That is why when I see these on sale I have to pick one up. Don't pass on the good deal when I see it. It isn't like these have any add features over the original ones that come with your PS except for that texture I mentioned earlier. Pick one up - you will be satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Best Gaming Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my teenage son as an additional controller for his ps4 so his friends can play with him when he has them over. He likes this controller so much that he kept this one for himself and lets friends use the other one. The color is nice and the controller has a nice sturdy feel in you hands. It has even survived a few drops from a clumsy excited teenager. This ps4 controller has been the best gaming controller for us hands down. I recommend it and would absolutely purchase it again myself.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 4 out of 5 stars

    Solid controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DS4 are ergonomicly good controllers. The Blue color is attracting and it matches my blue PS gold headset. The only issue I have with this one in particular is that sometimes I feel the cracks of the two pieces move when I'm in an intense game. However, the black controller I got with the system was very solid and didnt have that issue with it. I'd give it a 5 star if it was just as solid as the old one was.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great but sometimes connecting it with my iPad gives me issues. Like it’ll act like it’s dead even tho I just charged it or I have to keep forgetting the device and reconnecting. It’s only happened like twice but it’s annoying. Overall it’s great and has great battery health so I’m okay with it. Nothing wrong but sometimes I feel like the buttons aren’t as sensitive as they should be and I’ll need to click a little harder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality no issues no connection problem worked immediately, would buy controllers here again.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features, love the color and the feeling. Works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding. Works great.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding. Works great. Very happy with this purchase. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Only flaw is micro usb. Still love the look and feel. Highly recommend OEM controllers when possible!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller for tge PS 4 to identify yours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the feel of the controller for my hand. I like the color if the controller because I can identify it as mine when several people are playing. I also like it because it is cordless!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Stick with original nothing fancy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So about a year ago i decided to buy a new ps4 controller went with a fancy color from a store and bought a warranty well it started getting stick drift so bad could not use it. So I decided to spend mh money at best buy and buy another and stuck with black. Works great! I would have loved a fancy cool color but I would rather want something that wont mess up. The Black one is smooth like butter.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Works great compared to old controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was playing with the original controller my ps4 came with. It finally gave out and I bought this one. Works great. Battery last longer and feels lighter. Also I like the red.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Works as it should. A bit pricy but what can you do...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    GOOD QUALITY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE COLOR , GOOD QUALITY, LONG LASTING BATTERY , PAID REGULAR PRICE BUT NOT COMPLAINING BECAUSE ITS GOOD QUALITY...LOTS OF FUN WITH IT

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Works with Ps5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great.... Long battery life... Like the color...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Standard ps4 controller is standard ps4 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the black playstation 4 controller for two reasons. One- my gold one that came with the gold playstation had the left analog stick stop working (i MIGHT be rough on my controllers - thanks Dark Souls 3!) and Two- because it was $5 cheaper than the other colors. Why? I have no idea, but hey, it works and it's new, so that's all you can ask. Would recommend to anyone needing a controller for ps4. Also, just buy them online. The stores have been out of stock, whether it's Best buy or any other known retailer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4 remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Connected easily right out of box. Charges good

    I would recommend this to a friend