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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 65448 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 329 Showing 6,561-6,580 of 65,447 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, they work as they should. Great price point

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, very few issues. I wish it had a better battery life, but other than that it's a solid purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review for remote control.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product purchased in your store. Highly recomended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualShock 4 is one of the best controllers I’ve ever used and Best Buy was fantastic with quick shipping- would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality as expected.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well as expected. Color matches exactly as pictures. I bought to replace a controller experiencing analog drift and haven’t had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the Color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    even during to lock down you always need controllers. Needed a new as I play more often now that we are online down. Great color but doesn't do anything different than ithers.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this item quickly, even with the demand being so high with the pandemic going on. We were happy with the product and the beautiful color was a bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product and service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this to replace my old one (same color). Best Buy was the only one that had it. Received it when promised and in good condition.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Much improved!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thew NEW Dualshock 4 is much improved over the original. The joysticks are better quality, the light bar in the front is a nice touch. The battery also lasts much longer. I'm very happy with the update and highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes this new PS4 controller. He uses it all the time playing his favorite PlayStation video games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with new Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our new Sony Android Smart TV with Playstation Now, and it works very well. It paired with the TV on the first try, and works with several Android games and applications, in addition to the Playstation Now games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicest and good controller i have ever seen good and quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for moms and dads too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a lot of choices out there for PS4 controllers, this one does exactly what it’s suppises to. I like that it has the headphone jack so I don’t have to listen to Minecraft or Call of Duty. Good for kids and moms!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for moms and kids alike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a lot of choices out there for PS4 controllers, this one does exactly what it’s suppises to. I like that it has the headphone jack so I don’t have to listen to Minecraft or Call of Duty. Good for kids and moms!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for kids and moms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a lot of choices out there for PS4 controllers, this one does exactly what it’s suppises to. I like that it has the headphone jack so I don’t have to listen to Minecraft or Call of Duty. Good for kids and moms!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a lot of choices out there for PS4 controllers, this one does exactly what it’s suppises to. I like that it has the headphone jack so I don’t have to listen to Minecraft or Call of Duty. Good for kids and moms!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love the collie!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dark blue is my thing! I wanted to get the white one but I didn’t like that there is two different shades of white. This dark blue one has much less contrast which is good for my eyes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I broke my old one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new PS4 controller because a button was sticking on the original one. I got this one for free using bonus points for using my Best Buy credit card. Now I am back playing with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 4 out of 5 stars

    These remotes are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new remotes are great not a lot of bugs in them and they feel smoother than usual. The colors catch my eye, but sometimes when I play games, I would move and it will stay still. And another good thing is that these new remotes stay charged way longer than it used to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recomend if you have been using the same controller for a long time

    I would recommend this to a friend