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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 65441 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 65,440 reviews
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    superior feel, details & looks better than black.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium quality, looks superior to black. No wonder that's the reason sony has decided to launch ps5 in white. Details/patterns and contrast of two colors can be more easily observed on white. 4 star because i think price should be little bit lower since ps5 is around the corner and with just 2-3 months pending release it's not fair to sell it at launch price. and within a year the price is going to get lower. Just because it's in demand during covid-19 everyone is selling at higher price. I bought ps4 pro black just days before this one. I wanted white but since it was not available. Although i think console as black one looks better since there are not much highlights too distinguish. But with the controller dips on white. good packaging, fast delivery and price match what else want to get away with buyers remorse. I am not sure if taking geek squad on this one is a good idea so i skipped it. If anyone has any experience on controllers geek squad feel free to share.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great Wireless Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Wireless Controller, fast and stylish! Love how it looks and the way it fits in the hands!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    CAMO PS4 Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great controller for a PS4!!! I meant to purchase a controller for a PS5. My mistake, but it doesnt hurt the controllers review. Great camo color scheme and perfect for those with a PS4. Might gift this to a friend or might try to return it for a PS5 contoller, as intended

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Controller, great feel and color..............

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The comfort of the controller in hand is spot on. Not overly large nor too small. Neither is it gimmicky. The controller connects quickly to the PS4. While durable, the only thing that interrupts your game play is a dead battery. Which charges quickly. Good controller

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Sony makes the best controllers for PS4

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to my PS4, I always stick with the Sony branded controllers because they work great. My controllers eventually do not hold a charge as well as they once did, but I had these controllers for about 6 years. They are good for a long time and feel great in the hands. Build quality is top notch. I actually prefer these controllers to the PS5 one, but that's another discussion haha.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Landyn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves it will buy more For different consoles

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift
    Best Buy Employee

    Rated 5 out of 5 stars

    PS4 IS JUST BETTER

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lvoe the ps4 controllers, and I always have. They are super sturdy. I have never had one get stick drift like the ps5 controllers constantly do. The ONLY downside is that you can't play ps5 versions of games with this controller. You have to download the ps4 version to use it. At this point, I am seriously debating on just buying an old ps4 pro and modding it with an ssd. The ps4 controller is far superior to ps5 controller in every single way.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Everything is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, great color, great feel, great performance on both pc and console.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Kid friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great quality. Best thing is the color, looks clean even with kids dirty hands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 controller for the win

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel , sturdy keys and controls. No looseness at all. Sleek look as well. Love it !

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    White game controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect for gaming ! Love the color white and stay charged for long time.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Solid choice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller to replace an older, worn out, PS4 DualShock controller. It charges as expected, works with the station right out of the box, feels great in hand, the color is nice, and it has no drift. If you're in the market, I highly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Solid controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this because my previous controller started pulling to the left. Overall great controller. Love the color too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    every button functioned the way its supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you want a controller get it from best buy with their 9$ Geek squad protection plan you won't need to spend anymore money on controllers with their 2 year coverage also the reason i say every button function the way its supposed to, is because i bought a controller from walmart and the R3 button on the analog stick didnt work so i always test every button now as soon as i buy a new one and the 2 year protection plan is worth it if u have young relatives or kids also even if you know yourself to be a clumsy person i know i am. oh i almost forgot to say that this is the new model controller with the light bar on the touch pad if you didn't know

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Ease of use

    Rated 5 out of 5 stars

    Nice and soft

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, nice & smooth design. Easy to operate and wipe off with a damp cloth. Blue goes with my other controllers. I now have a complete set.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new controller cause the old one I had wasn’t working properly. Glad I had no problems with the new controller, I’ll be buying more from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color works great, like the fact that there are no wires

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to hold, easy to use, sturdy for hard game play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought item for my son and he has not had a problem with it

    I would recommend this to a friend