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Customer reviews

Rating 4.8 out of 5 stars with 64701 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 340 Showing 6,781-6,800 of 64,700 reviews
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Excellent gaming controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ps4 controller feels great in your hands and has excellent ergonomics. The battery life is sufficient for many extended gaming sessions. The inclusion of a touch pad is really cool, as it opens up new ways to browse menus and interact with games. My favorite feature about this controller is the inclusion of a 3.5mm headphone jack. It is easy to connect a set of earbuds to this wireless controller to not disturb my family while gaming or watching movies at night.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Necessary for any console, new or retro.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Methinks this website was snooping around my personal browsing history because right after buying a used PlayStation Classic and 8-Bit-Do Bluetooth adapter for it, this controller popped up in my feed and on sale! There were so many colors to choose from and before I knew it, was in my hands, allowing me to play my hacked (oopsies?) PSClassic with its hundred-and-something games. This is necessary because the controllers bundled with the 'console' were phase one controllers without analog sticks which are phenomenally better than using D-pad in some games for the fluid control. That, and of course, the wireless capability allowing someone like me to sit on the other side of a room to play, not mere feet away and ruining my eyesight. Pairing up was and still is effortless. The only thing I'm not too thrilled with is at some point Sony traded the traditional Start and Select buttons with Options and Share. As an old school gamer (newest authentic console I own is a PS2) this took a minute getting used to. The oldies are well known for prompting players to hit Start or Select so you can understand the confusion and I'm not alone on this. Battery life yet has to be put through a torture test. Gaming sessions for me are several months apart so this tends to die from inactivity. Thanks to modern tech I can charge this with almost anything with a 1000 mA output, whether it's a socket adapter or even a battery bank!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller. Seems to have less battery life than original PlayStation controller. But definitely a great color and great feel. Only problem is I’m upset I was not offered the geek squad protection plan by anyone in the store. I had to purchase a second controller because Best Buy did not offer me a geek squad plan for my last controller and it broke and they refused to repair it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    The red color was the preferred one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller worked well. All 3 Grandsons wanted this red colored one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DualShock 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as described, connects to my PS4 as it should. It’s black and has buttons. All the buttons work. Who could ask for anything more

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I was able to grab this sewing as they are going out of stock as soon as they get on the shelf , great controller otherwise of course

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    “Joy”stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what it is being used for. Husband loves it so I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    PS4 DUALSHOCK Wireless Controller - Glacier White

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently bought my kids the PS4. And since it only comes with one controller I needed to buy two, cause I have three boys. My second youngest boy chose the color Glacier White. This review is for his controller. He loves his controller. I used it and compared it to the previous PS3, there is a big difference in them. The PS4 is much sleeker and it just feels different. Having played with the PS3 controller and now the PS4 I must say I love how the PS4 controller feels.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I Have Definitely Seen an Improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have definitely seen multiple improvements with this new PS4 controllers! I love that the controller feels rugged, has a longer battery life and has a better grip. Now I've got to pick up another one!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    My sons

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working till this day love the color and the fast cs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Factory PS controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Factory PS controllerI was a little bit disappointed that the consul didn’t come with two controllers other than that it’s a factory controller and works great has a failed me yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked greag

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine, it was easy to connect and overall got what i paid for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Another PS4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just another PS4 controller. The performance and quality good. I was surprised that it doesn't get as dirty as I thought it would because of the color.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Good controller for ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to use. Good color. Compatible with ps4 pro also

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller for ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, boyfriend is very pleased And the best buy replacement is a great plan to purchase especially if you have little ones accidents happen and knowing I can trade in my broken remote for a new is a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying the PS4 for my kids, we went for the 2nd controller, so they can have each their own. My daughter white, my boy black. I'm happy having doing so, because the control works perfectly and they can play together.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dualshock 4 controller is one of the best controllers ever made. Fits well in the hand, rechargeable, and super responsive. This controller is great for all games on the PS4 such as shooters, driving, and fighting games,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Can't be without it.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No seriously. Great device. You must purchase more of them if you want to have any couch co-op gaming sessions. But... It works nice with a PC too, with some adjustments. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's workinh perfectly. I really like the product qnd i would love to buy it again and again?

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Grat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. It worked great with my playstation 4

    I would recommend this to a friend