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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 65447 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 346 Showing 6,901-6,920 of 65,446 reviews
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    It’s a controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the warranty! I have always purchased controllers from Best Buy for that reason. When a button sticks or a stick “hangs up” and moves on it’s own, something is wrong and I take it back to be replaced

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality PS4 controller. Definitely better than 3rd party controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Black Friday deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't find a better deal elsewhere. I came in the store to purchase a tv and came out buying an additional control since my dog chewed my previous one. Beneficial Mistake because now I have a new one!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 4 out of 5 stars

    My Favorite color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this Color And I Would Order It Again Good In The Hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug and play to PC

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my little cousin to use with his PC for Rocket League. No complaints and connected easily to PC.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualShock 4 is my favorite gaming controller of all time. The white is so clean. I love playing games with this and even more than the Dualsense.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, it's a ps4 controller. What else can I say other than it does it's job. One of these days, now that the ps5 has been out for some time, these things will drop in price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Contoller yk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just beautiful contoller thats just works lol and well it works

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is a very solid controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was deciding between Xbox one controller and PS4 and I came to the conclusion that they’re both good but the PS4 controller is quite easy to learn and get used to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller, dualshock responds to all the visual effects. Very durable and great quality as is but highly recommend getting the protection plan if you have little hands at home, too.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    My favorite modern controller, ever!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried many controllers, including Xbox Ones and Switches, and this one feels the most natural. Quality is always super high. Wish they were cheaper though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color. Works well holds a good charge just like the one that come with the console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller i truley love and appreciate it thanks so much best buy

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great new controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new controller... I like the red color, it stands out from the rest of my controllers. And I like the new light that you can see from the top that change colors depending on what Number the controller is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, highly recommend, good price . Thank you .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what fans have been waiting for... I picked this up to add to my collection of Dual Shock 4s and I use it all the time. Great build quality...red is nice and seeing thru it is neat! A must have!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Another PS4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just another PS4 controller. The performance and quality good. I was surprised that it doesn't get as dirty as I thought it would because of the color.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Controller

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always find myself coming back to the OG Dualshock.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control came in excellent condition and works very well!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps4 remote works well easy to pair and hasn't had any issues since purchases.

    I would recommend this to a friend