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Customer reviews

Rating 4.8 out of 5 stars with 64700 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 349 Showing 6,961-6,980 of 64,699 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Amazing Color!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Crystal Dualshocks have a very unique transparent color to them! The Red is exclusive to Best Buy and there are two other colors exclusive to other stores. I say collect em all like Pokemon!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Best controller for PS4!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller for the PS4 system. I bought this open boxed. I had no issues with this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son purchased a new controller because he has a tendency of getting mad at times and hitting his controller on the table he loves the new controller I definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice deal on price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Loved the color so decided to try it out. Since my PS come with only one black controller and I wanted to play with my wife so I got a white one for her be able to distinguish where is whose controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller perfect when your in a pinch and need a controller.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. No hassles to begin use. Happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my son. He loves it! Very sturdy and durable. He seems to go through controllers like crazy, but not this one!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great color for both front and back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a dualshock 4 and it has the same functions and uses as the other Dualshock 4s, though the quality on these controllers as a whole is a crapshoot (there is a 1 year warranty on the controllers so make sure if you controller goes out that you contact sony before the year is up). The color is really nice though and like how they did the red coloring in the front with the black in the back.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Crystal red beauty .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a sucker for exclusives and this controller is a very nice addition to my collection. I was A little surprise the Best Buy color was red instead of the crystal blue or even a crystal yellow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed one more control for the wife. Don't know why it only came with one. Buy I found it on line for 10.00 cheaper. Best buy matched it in store. That was nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    gift for birthday

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my friend for his bday and he loved it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Brings me back to the first day of ps4!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to keep it simple this time around and save the few extra dollars. However this controller is just as nice as I remember first getting it back in 2014.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It Works as Expected

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive....but is what it is. I like ps4 controller better but you need these for ps5 only games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition and it works well, I recommend buying this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller watch for long term durability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the 3rd one I purchase in 10 years of having a PS4, these controllers are not meant to last. Its excellent quality and build just not on durability.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this extra controller to go with my son's PS4 bundle that we got him for Christmas. He said this works great and is like the original one in his bundle. Got this on sale at a great price.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    My fingers are happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller broke (stick drift). Needed a new one. Best Buy was close to home and solved my online woes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    W controller I want another one tho can someone lemme hold a 50

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and my sons love the color and they enjoy the controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Joystick is still in tact. Bought this to replace my old controllers that came with consoles from launch. Old controllers joystick material started to peel months after purchase. Good replacement so far

    I would recommend this to a friend