Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 65441 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 65,440 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controllers.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had them for a day and had to return them bc of the console i was sold. Otherwise they were good controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    controller

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s extremely hardy and sleek. I like the controls and buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Works as it should after nearly a year

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for someone in my household. Used roughly four times a week approximately 2 hours a day. No change in battery charge. Still stays charged throughout daily play, with all the sound and rumble turned on. No complaints from recipient at all. Buttons all work as they should. Camo looks as pictured.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless controller. Easy and functional to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXACTLY what you expect, no charging cord though

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what you expect. Came in the standard PS4 Dualshock 4 packaging. The controller itself is a CRAZY step up from the Dualshock 3. Quality product. However, NOTE THAT THIS PRODUCT DOES NOT COME WITH A CABLE TO CHARGE THE CONTROLLER. You either have to get that separately, or you need to use the cable that came with the PS4 when you purchased it. I think it's the same micro USB cord used on Android cell phones, though, so no panic! I'm happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    The best all-around controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many controllers out there that are customizable and have cool color schemes and what not. With that being said the originally controller is by far the best all around controller. Very responsive and you just can’t beat it! It has great battery life as long as you aren’t constantly overcharging it. They also last a long time as long as you don’t throw them. I bought his to replace the original controller I got with my PS4, which mean it lasted 5 years. Great product and love the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New To The Game

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have recently began playing the PS4 which I acquired from my son (since he now has the PS5. Needed controllers and wanted to ensure that I had the best for this. I had purchased an off-brand one from Amazon as a second controller, but it did not feel like this one. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to use and delivered fast. Burttons very responsive and feels good in hand.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Nice blue PS4 controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice blue PS4 controller. I didn't want to have 2 black ones so I could tell them apart and blue is my favorite color. This is a perfect second controller and you know what you're getting with a Sony controller. Happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    If you want quality that lasts, it's DualShock 4 !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Rugged, well made, responsive, and I love the color. I purchase a non-Sony brand and, although cheaper, it was nowhere near as good. I don't think it lasted more than 6 months of moderate to light gaming. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a back up! Best Buy has the best prices!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Stick Drift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to send it in to be repaired for Stick Drift and I've had it for less than a year. Which is upsetting because my first controller lasted about 7yrs before it just stopped working. Other than this instance I really like PS4 controllers they're comfortable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    quality purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality item, holds a long charge, comfortable hand feel for long time game play

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great PS4 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing anyone who needs a PS4 controller should buy this one. It works fantastic!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 4 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Love the color. Good dexterity with the design and operating it with no issues. Fixing them is not easy so try not to overly abuse it. I rotate my controllers be of that. Wireless is perfect for playing on

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Black to back gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ,got nice feel. Easy to use gaming at the best controler black looks sharp

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Very easy to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very easy to use and works well. Bought it to use with the PS4 we got at Christmas and the size and shape are very easy to handle.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    Good controller sick look!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller and looks great. I would suggest getting it for the old school look and great design. Battery life seems to me good in the first couple months so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller it works very well. Overall I think you should buy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    If it ain’t broke, don’t fix it

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another sleek update from Sony. The camo looks nice but the best quality is the smoothness of the finish. I had a crystal Red DS4 that felt more like plastic and got slick quickly from perspiration. The camo finish is nice and soft and has a little bit of texture to it. Very pleasing to hold. The light on top is cool too. Had it for over a year, battery life seems improved but I’m comparing to a launch day controller. They’re still a little pricey, wait for a deal or pricematch.

    I would recommend this to a friend