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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 65441 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 65,440 reviews
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great Color on point It was worth everybit of the price

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved the playstation 4 controllers they fit my hands nicely and ive always been super comfortable with them since the playstation 4 came out. Simple but works really well

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    white ps4 controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brand new controller! would definitely recommend buying it here:)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Four hundred

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazed on the lifetime on these bad boys Favorite best mad chill

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Kiddos review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, kids love the fun colors, and hold a charge well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    the thumb sticks are more rugged and have better g

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have definitely seen multiple improvements with these new PS4 controllers over the older ones. The battery lasts a lot longer, the thumb sticks are more rugged and have better grip on them, L2 and R2 buttons are more springy (good thing), and the thumb sticks also feel way smoother when moving them around. Other things I have noticed is that the buttons are now grey like the throwback controller and there is now a light on the touchpad. Although the last gen controllers are still pretty good, I would definitely recommend the new gen controllers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works Great, But Not Very Sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "new" PS4 controller works great and has built in recharge capabilities using a standard microUSB connector. All of that is great. The response time is great, the feel is great, and the layout is pretty good as well (once you get used to that touchpad that I probably under utilize. However, the corners are standard plastic and they crack very easy. I'm not rough on controllers, but I have cracked the handgrips on two of these controllers. One when dropped and another when setting it down on the desk and hitting the corner of the desk with the handle grip. Both times resulted in similar breaks. I've not had that probably with the XBox One controllers so I have to think the quality is a little less in the PS4 versions. Overall, great controller with good battery life and other features you'd expect from Sony. If I could give it 4.5 stars I would, but think replacing it twice for the same thing indicates a problem that needs something less than 5 stars.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    One of the very best controllers in gaming

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the very best controllers in all of video gaming. I use it for PC gaming - although using it wirelessly takes a few additional steps, using the USB cable makes this an effortless setup.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Cool color for controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have a different color so we can keep track of controllers. The led light also shows which character you are in a game like Lego, which is nice. For a first time user, it is a little overwhelming but I'm sure it'll come with practice. When watching a dvd, the controller sometimes randomly starts to rewind or fast forward if it's laid on the table. Just enough pressure to activate those buttons I guess. Overall it does what it's supposed to. The battery seems to last a reasonable amount of time and it's nice to have the battery meter on the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good i was amazing, like new, worfs great, im so happy

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Nice to have a new controller and I like they continue to use a good design for playing games. I have tried cheaper ones and they are not even worth the money. Better to just buy this name brand Sony controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming controller. My child loves it. Works well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Works perfectly and looks great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is great and it works even better than my older version controller that came with the PS4. The battery also seems to last longer.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Ease of use

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller! Love the color and how easy it is to use. Fits great in my hand.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Nice color

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely great color for those that like blue. Works great and looks sharp.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    ps4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good feeling not too big and good on battery life and the looks is nice

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Very good controller!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller - very good battery life, smooth grip, and looks pretty cool. (side note: one area where Sony beats Microsoft hands down is controller durability - I've had to replace 4 xBox controllers in 5 years, only 1 PS4 controller)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    ITS A GOOD DEAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GREAT, PLAYSTATION FOUR CONTROLLER IS COMPARABLE TO ANY BOUGHT ELSEWHERE. EASY TO USE, LOVE THE BLUETOOTH ACCESSIBILITY!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and love the feeling of it. Always on the point every single time no problem whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Overall performance

    Rated 5 out of 5 stars

    DualShock 4 Wireless Controller Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a Christmas gift works like it's supposed to nice color, and easy to use.

    I would recommend this to a friend