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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 65447 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 373 Showing 7,441-7,460 of 65,446 reviews
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and I like the camouflage better than plain black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fun for the kids.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids wanted their own controllers that had their own colors. This fit the bill and now they don't fight over who get what controller when playing. Works just as well as the black ones.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent color scheme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting a solid blue controller with the touch pad... the color scheme has much more to it than that. It is mostly blue with some black accents. Looks very sharp, I prefer the blue over the standard black.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need if a new controller because I had smashed mine. I was able to order and pick it up on the same day. Which was very convenient

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for son as a Christmas gift. Has loved it! Very pleased with style, color, and functionality. Definitely recommended for gamers s

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exactly what my daughter asked for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it and uses it almost daily and got it on sale so even better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need it you got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what came with system so why not replace it with the same not work like a like for a like if it can survive my children's for over 1 year then yes I will replace every time with this model

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome ps4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built. Better than the old controllers. The thumb sticks are much better quality. The see through is a nice touch. Reminds me of the N64 systems. Should have been a launch controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ipa007

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller, like the blue color. Gaming is much more fun with a new controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has lasted longer than any other controller in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Sony it works wonderful. Best Buy always seems to have everything

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the ps4 works great no complaints at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have these back in stock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality from sony, Easy and Readily purchased from the store with great help

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Ps4 control

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a common problem with these that the analog sticks become loose and don’t operate the same overtime.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to use and is working great. Even my little kid using it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can you say about this controller, it does what is it supposed to do. Red is my favorite color so that was a plus in my purchase. I haven't had any problems so far with heavy use.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the color rd and always wanted a red controller so I finally got around to getting him one. I like that this controller is crystal. My son thinks the color is pretty cool too.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    20th Anni. Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 20th Anniversary controller from sony when it first came out and it was a great buy at Best Buy. Love the look of this controller and it truly symbolizes the play station in the best way possible.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller. Highly recommend the protection plan. Covers any accidental damage for a quick and easy swap. No waiting for it to be fixed

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my original controllers since I bought my PS4 maybe 4 years ago. Finally hag one that wouldn't hold a charge so I replaced it with this one. Love the color.

    I would recommend this to a friend