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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64701 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 380 Showing 7,581-7,600 of 64,700 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My play station controller broke so this is a great replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good PS4 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old PS4 controller with the new one we had a protection on it and no question ask they replaced it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4 Controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i mean.. its a ps4 proprietary controller. u get what u pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great. Same as the one you get with the system but I wish they would make the joy sticks better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller don’t regret buying I love this controller and the color also is cheaper then other options too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s a ps4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a ps4 controller then this is what you want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a PS4 controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son to replace it older PS4 controller. If you have a PS4 Best Buy puts these on sale often and always good to have an extra.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Same good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller hasn't changed much. The color is great and the material is very durable. The rubber of the joysticks has plenty of hours of grip without wear down.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    This is a great devise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel and color of the controller. It came just as described and works beautifully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased a brand new PS4 with 1TB of memory for the low price of $199. Since the console only comes with 1 controller. I purchased this one to play with friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrades to the controllers from earlier generations and refining the ease of use. Like that it also works with our AppleTV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very well wasn't disappointed. My daughter loves all the features it came with

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one in red and navy, no longer have to worry what controller belongs to who. Love the navy color.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Easy to locate buttons and great response with dual analog joysticks. Keeps charge for a long time using wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect purchage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuine Sony PS4 controller. Works well, and kids enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works for PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived quick. Works great for PS4. Hard to find PS4 controllers, so was happy that Best Buy had one at a regular price,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Should I buy a second controller?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever play a Saturday away on games? Then yes, buy one. The alternate can charge while you play, then switch when the battery dies. As for the controller itself, I wish the thumb joysticks were a bit more ergonomic. Maybe if they were a ball that was squishy, so your finger was immersed into it, rather than a harder plastic. Still, a far cry from the 2600 joystick!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 controller in stock when needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 controller is great. Was trying to clean my other that kept sticking, but messed it up. So needed a new one on the quick. Thanks BB

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's a PS4 controller. You know what you're gettin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know what you're getting. It's a controller. It's good. I wish these weren't so expensive. I don't know what else to say.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Hard to say anything but it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's well designed. It works with the Playstation 4. And it's a necessary product if you game a lot, since you always want plugged in and charged. If you're in the PS4 ecosystem for gaming, this is it.

    I would recommend this to a friend