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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 65447 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 390 Showing 7,781-7,800 of 65,446 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Play Station controller served as a replacement for an older one that stopped working. I like it because it’s light and functional and sleek. A must have.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great, looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This clear red PS4 controller is a Best Buy exclusive. There is a clear white one and clear blue one available at other stores. The controller works perfectly, and looks fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New controller purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New controllers are always nice. This purchase worked out great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps 4 Controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know there are cheaper knock offs out there but just pay the full price. Less headache later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always need extras!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need an extra PS4 controller, especially when you cannot get a PS5!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    replacement controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    another great sony product works great can always count on a good replacement controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Should I buy a second controller?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever play a Saturday away on games? Then yes, buy one. The alternate can charge while you play, then switch when the battery dies. As for the controller itself, I wish the thumb joysticks were a bit more ergonomic. Maybe if they were a ball that was squishy, so your finger was immersed into it, rather than a harder plastic. Still, a far cry from the 2600 joystick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for my sons controller and he completely loves this controller

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Playstation 3 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great contoller obviously its a awesome color too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this controller for my son, holds up well and durable. All keys work with no sticking. Great purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Controllers wear out too fast. Very expensive!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers continue to wear out way too fast. I'm on my 4th one in 4 years and I'm a married adult who plays when I have time. I can only imagine how many are replaced by kids who constantly play. Such an expensive product should have better quality built into it. Everyone I know seems to have the same issue for years and years for PS4, the analog thumbsticks go out and they start pulling up/down without you even touching it. Some sort of better warranty should come with these controllers. Hope there is a solution. I've now spent more on controllers than I did for the PS4 on a Black Friday deal for $200.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son loves this controller because of the design.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome color still the great controller of ps4

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time i bought a new playstation 4 controller in years, and I forgot how good these things are when new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase and it is real from manufacturer not a after market junk controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller replacement just like the original controller but its lasting much longer

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Hard to say anything but it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's well designed. It works with the Playstation 4. And it's a necessary product if you game a lot, since you always want plugged in and charged. If you're in the PS4 ecosystem for gaming, this is it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great controller. Loved the Camo outlook. No problems so far, and not expecting any in the near future too. Peace of mind for a product purchased from BestBuy.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Classic PS4 controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still reliable and one of the best designed controllers out there. Must have for PS4

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item for my son for Christmas. It works great and ne loves it!

    I would recommend this to a friend