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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64701 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 413 Showing 8,241-8,260 of 64,700 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works but remains expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but WHY are these still so expensive! These have been available for years and the price has never dropped. Why???

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All I needed.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect. All all was looking for was aunthenticity.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Best Buy Employee

    Rated 5 out of 5 stars

    Great controller

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to replace an existing controller, love the color

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and a good product from Best Buy won’t buy from anywhere else

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great price is high especially with the new system out should at least be 45-50

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids friends come over every weekend to play games with them. Had to buy 5 extras for them to use

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Great quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy, works great, fit in hands great as well, the color is great as well

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    It's red

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oem quality, but red. My son's controllers were starting to get worn. This new 1 works like new, and he likes the red

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite controller. Ofcourse 2 months later some kids broke into my house and stole it with my PS4 and games but definitely a good controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Style and comfort

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is another must have if you want to play video games with the PS4. They are pretty rugged and last a while. My last one lasted almost a year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MUST HAVE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with my PS5 and I love the color!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my original after 4 years! This one feels and handles way better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for game play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gone are the days of being wired to the gaming unit. The dualshock controllers have been wonderful. They really put you in the game with the vibrations and sound. Absolutely awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great sale buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement controller. My wife needed a new controller after the kids ruined hers, this one has been great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Basic but does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new controller, went to Best Buy as they priced matched with ease! Works great no issues at all! Customer service was great too, ordered online and picked up at the counter!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS4 controller I love the color of it that way I can keep it separate from the others and it’s the one I use and nobody else does

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Dual shock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item simple and easy to use in the hand, but it charges faster than the ps3 controller , it looks more advance in hand and quality is better than previous controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally - No WiFi Dropouts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a hostage to Netgear for the better part of 15 years. Their units always seem to go batty after warranty runs out. I would then go buy the next best unit and the same thing would happen. I tried extenders by Netgear as well and they never worked as advertised! Very frustrating! We have a 5,000 sq ft home and upwards of 18-22 devices at any given time. I went with the 3 pods by Google and am extremely happy. We have had no dropouts and no need to reboot an iPad or buffering issues with HD streaming, etc.... It's never been better! Extremely easy to set up through the Apple app or android. GO FOR IT!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller for the color and also needed a new controller. As usual, the controller feels sturdy and works perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    for my money, the best controller out there.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you play as much video games as me, you can see where there can and should make improvements going forward with the ps5 on the horizon. having said that, this controller feels so good imo. I would recommend the protection plan though if you are the ragey type of gamer...

    I would recommend this to a friend