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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 65441 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 65,440 reviews
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Beautiful Color.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, works perfect. Beautiful color. The battery last forever.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Came fast. Cool color. Easy to use. Cant beat that

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Holding up to all the abuse!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this remote to replace one that was used and abused by my fiancé. Almost a year later and it's holding up like a champ. Also, the red is beautiful. Buy the protection plan and if anything happens (not a crazy destruction of course) they will replace it. Gotta love the amazing warranty Best Buy offers!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Camo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone has their favorite colors or color schemes, and mine happens to be camouflage. If you're looking for a change in the standard solid colors, this is one of the few available options at the moment. I believe there have been a few limited edition controllers with random color schemes, but none as available and affordable as this one. Of course the contoller works as intended and has the feel you expect out of a Playstation contoller.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Excellent PS4 Dual Shock Remote (red)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels comfortable in the hands. Rich red color in real life too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    durable controller, very easy to set up, and is one of the best controllers out there

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Open boxed ps4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worked great so far. Havent had it long but better than the old ones i have thay are wore out almost completely. It was an open box so was a lil doubtful at first but ive been pleased so far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Feel like new again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my old controller's left stick was becoming weird and was playing Resident Evil Revelations. Somehow, its gotten weird and I couldn't play it properly. with this controller, it feel like brand new all over again. Just perfect. strongly recommend to anyone if your controller starts to feel weird to you? Buy a new one. :) oh I also got it on sale for less than $39.99.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    you will love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DualShock its the best, I have 4 of them and I recommend it. the battery is great, not problems at all. the feeling and any game is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the PS4 slim with the new controller and than ended up buying this one as well. Controller works great as expected, long battery life (about 7 hours of continuous play on a COD/titanfall type of games) and than all you have to do is get a long usb cable (not included) for about 10 dollars and you're set. Its gotta built in speaker as well as lights on the front of the controller that can be seen while playing a game.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great , the bright red color is nice . The new look is great .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feels better than other controllers in my opinion!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller nice price. Easy to use good color

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Love the added touchpad light effects!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first controller other than the one that came with my ps4 at purchase about 4 years ago. It functions just like the other controller and seems high quality. I really like the added light on top of the touchpad, it is nice to see the lighting effects when I'm playing rather than them just shooting out of the top of the controller. The battery life is great too!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color looks great. Connecting to the PS4 was easy and now I can sign into my account at any time or my S/O can sign in to his account. Useful set up. Buttons feel great. The thumb pads feel rough but its new, that's to be expected. Overall great product, great color, packaging looked fine after being sent and it arrived in pretty good time as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Legit Sony Ps4 Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited 2 years to make this review. Here it is. The quality is amazing. Arrived in mint condition. The mic port worked. The charge port worked. The battery lasts all day long. No drift issues after a few months, but after 2 years, only slightly that is easily fixed by blowing into the joysticks. I suspect dirt since I am a heavy gamer. If you're looking for a Ps4 controller that doesn't give out on you easily then I suggest buying off Best Buy. I still use the controller to this day and it has been good to me through shooters and rpgs alike. The product was heavy as a legit Sony Ps4 Controller should be. Came in a squared box as it should be and not some plastic box formed like the controller as it should not be. If you're a fellow gamers finding it difficult as to where to buy a good controller, then go with Best Buy. Trust. Thanks Best Buy. I'll be buying my Sony hardware products from you guys from now on.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, the color looks great. Have been using it for a while now without issues

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    PS4 Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ONE OF MY FAVORITE CONTROLLER DESIGNS! It has no problems whatsoever

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Favorite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and feels great. Check it out! Great ergonomics.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Great control for my PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice control and great color,works nice and contours are smooth.

    I would recommend this to a friend