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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 65444 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 65,443 reviews
  • Pros mentioned:
    Battery life, Color, Design

    Rated 5 out of 5 stars

    Great design!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design on the DS4. Nice tone of red. Decent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance
    Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    They wear out fast if you are a competitive gamer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 part review. 1. As far as the product it should have 5 stars, they work great right out of the box. Little to no lag if you do a little research on set up on YouTube. Lighter than most controllers. Very easy to use. Plus unlike the 1st PS4 controllers you can tell its better quality. All of the various color controllers tend to be better made than the original common ones. So yes 5 out of 5 for a normal user. 2. As for in a pro gamer setting I give it a 2. Its simple I wear one of these controllers out every month. Tell signs stick drift, decreased reaction time between pressing a button vs reaction on screen. 1st stick wear out, followed by R2 L2, followed by R1 L2. Finally the point you must replace X an O wears out or sticks. It isn't due to throwing or being rough on the controller. They just wear out. I am getting close to pro level at Madden. So close to 3 to 6hrs of gaming a night every night use. In conclusion I oddly love these controllers and I've tried all of them as well as XBox controllers. They are my favorite. Just make sure you buy from Best Buy only, purchase the protection plan, and you are all set. Great product, and perfect for a Normal Players.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with excellent grip and responsiveness. Buttons feel solid and precise, and it’s very comfortable for long gaming sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. So far so good. I'm happy with this product. It's j

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    My second controller so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the best place to buy electronics with insurance. Just go into the store whenever your technology has issues and if they cover it. You can either get in store credit or a new one(maybe even an upgrade but you may have to pay the difference) ofc it then voids the insurance, but then you can just buy the insurance again. You already know there is going to be stick drift and if you don’t want to mess with the controller your self. This is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Real deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is legit. The Magma Red is memorizing and very delicate. It feels no different than the standard black controller. The most noticeable difference is you can see the contour lines of the design and shiny finish of the controller. It looks even better with the black rubber grips that I purchase separately. Highly recommended over the other colors. No regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Smooth.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice color, it feels good in your hands and it is not as heavy as other controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, love the color and feel for the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Worked like a charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking remote and worked like a charm. I needed to replace my old remotes and love the color

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Excellent pairing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally, I was only using the controller that came with the PS4 bundle. However, having to share the controller with my son became painfully tiresome. I purchased this blue controller and we have not been dissappointed. Same great controller as original, only blue. Now we can play dual games. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Gotta get 'em in RED!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and feel of this controller. The two-tone red is cool (darker on the bottom/lighter on top). I almost wish the Buttons and pads were red too! Somehow, this controller feels lighter than my gold dualshock, but has a great feel in the hand. I would definitely recommend, and might even buy a 2nd one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Synced quickly and works great! Much better than the off-brand options, IMO.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Works as expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know what you're buying when you get one of these controllers. They work great and as expected. The color is a very nice dark blue. It didn't make me any better at playing PS4 games, so that's a bummer. Definitely a good buy if you're in the market for a Dualshock 4 controller with a different than standard color.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    I wanted a PS4 controller and no one had it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PS4 controller brand new. I recharge once a day. I was needing one and Best Buy had it. I received when Best Buy said I was going to get it. Best Buy always seems to me the place to go for anything technical. I'm sorry I didn't go to Best Buy first. Best Buy is number one.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Cool controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and easy to use. My son loved the cool color

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    Great controller easy to use and connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery last long time works great and my son loves the camo

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great Controller!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and to manage! Very responsive and feels comfortable in your hands!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ps controller so far. Pricey but worth it. Gonne get another one

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    DualShock Continues To Impress

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty incredible to me that PlayStation basically built the perfect foundation for a controller with their first DualShock. With each new PlayStation console, they have added to and improved said foundation, the DualShock 4 maintaining said trend. While each version is a clear successor of the previous one, the 4 is definitely the biggest departure in overall structure. The design has been changed to make it handle a bit better (not a huge improvement, but a noticeable one), the new touch pad feature had me wary initially but won me over with its ease and multiple uses, a vibration detector that is just perfect for a game like 'Until Dawn' where you literally have to be still or be detected in-game. There is also a light bar which changes colours according to the game you're playing and the action you're taking (for example, if the police are after you in 'Grand Theft Auto V', the light blinks red and blue). This is a fun new addition, but I do lament the inability to turn it off as it does drain the battery faster than it would otherwise. You can adjust the brightness level, but unfortunately not turn it off altogether. It's a minor thing that doesn't hinder my overall adoration of the controller, but if there's one thing I would change, it would be that.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller easy to use and the color way is a plus

    I would recommend this to a friend