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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 65446 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 65,445 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid controller - glad Sony still makes them!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 7 yo is getting into video games and he’s learning on PS4 before we ever consider a PS5. We needed a new controller after the original stopped working and i was afraid we’d have to buy a 3rd party unit, but i was pleasantly surprised to see Sony continuing to make their own controllers. Works very well and the dualshock features are a ton of fun for our kids!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great Gold Edition Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very great and smooth controller I picked this up on best buy's price match guarantee . I had a rewards 10$ certificate plus the price match ended up paying 30$ and ended up also buying the silver one. Great Gold and Silver Edition Controller's definitely both 1st place !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Joystick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I’m enjoying the new joystick and the grandkids fuss over it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony PS4 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 Sony Controller wireless was good price, reliable original Sony Controller not a knockoff. No issues, performs beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it easy to use nice color I would not get any other one

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    My Dual Shock

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller, it is easy to charge and easy to use. Light and very stylish with the camo.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    My son loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already have a PS4 and black controller. My son who is 13 wanted the red controller for Christmas. We bought this red Dualshock 4 Wireless. It is perfect. It works and is a nice color addition. Plus, now we have two controllers so he can play two player games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a first part controller so it works well. Don’t know if anything will break down on it like the last one

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Love the color!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the white color and works as intended:-) We probably own every color now!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Sick Controller!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works amazingly! I also love the killer color. Very exciting compared to the original controllers. Also the light shining through the touch pad on top looks cool in a dark room while gaming. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    remote for gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our grandson loves this remote. Easy to use works well when he is gaming. He picked out and put on his birthday list so we nknew the correct one he wanted the dog chewed up the other one he had so needed to be replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Controller works perfectly and looks great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to like? The controller works perfectly and looks great. I've only had it less than two months, but it also seems quite durable. The midnight blue is a nice color as well if you don't want your second controller to be black like the original.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Easy to use. Grandson loved it

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    I recommend her

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it’s simple and clean. I’ve had no issues so far and I bought it’s over 5 months ago!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller for ps4

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard PS4 controller but needed a new one. It works great and as expected. I know there’s off brands and cheaper ones but I try to stick with the brand ones - always been better for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dual shocker controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had experience with this brand before. We were pleased with the controller which is why we purchased another one for our pS4. It's durable and we had never had issues with it not connecting.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Perfect Christmas gift for my brother who has been playing our system more but had to use mine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great. It pairs easily and functions as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Much Needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My controller just stopped working, ordered this and it was exactly what I needed and in record time! I ordered this controller and literally had it delivered the same day and, on a holiday, no less!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Lighter than earlier version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels so good in your hands! Definitely lighter than the previous version controllers and I like how they added the long hole in the pad to see the light shine through. Color was nice and not Generic Red.

    I would recommend this to a friend